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5.0

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147 Quantified HR Jobs

Senior SME - Cloud

Quantified HR Private Limited

5.0

based on 1 Review

6-9 years

Pune

1 vacancy

Senior SME - Cloud

Quantified HR

posted 5mon ago

Job Role Insights

Key skills for the job

Data Analytics Computer Networking SQL Linux Administration Risk Management Active Directory

+ 4 more

Job Description

Senior SME - Cloud must have at least 6+ years of strong work experience in Google Cloud Platform and complementary technologies and should have relevant experience in the following technology areas:

GCP Iaas and PaaS technologies and services

Delivery Skills required:

Compute Engine, GKE
Web App Engine, Web Servers
Storage - Cloud Storage, Filestore, Persistent Disks
Networking - VPC, Cloud Load Balancing, Cloud DNS, Cloud VPN, Hybrid Connectivity
Database - Cloud SQL, Datastore, Bigtable
Security & Management - IAM, MFA, Automation, Deployment Manager, Audit Logs
Hybrid - Cloud Identity, GCP Native Backup
Portals - GCP Console, Cloud Monitoring
Knowledge of Cloud SDK and Cloud CLI commands & scripts

Preferred Technical Skills:

Google Cloud Platform Administration
Unix Administration
Windows Server Administration
Bash Unix Shell
Ansible

Networking and Hardware:

Knowledge of scale up and scale down of VM sizes, auto scale, configure availability sets.
Manage the subscriptions, cloud account, IAM s, Network configurations, delegation.
Strong practical Linux systems administration skills in a Cloud or Virtualized environment
Good knowledge of Windows OS administration and troubleshooting
Good Knowledge in managing & resolving issues related to Networking component (Routing, VPN, Subnetting, IPSEC, Load Balancers)
Able to handle Security related Tasks & Issues related to (SSL, TLS, Certificates, Firewalls/Web Application Firewalls, Authentication & Authorization, Active Directory, MFA, IPS/IDS)
Perform Security related Complex Tasks related to Certificate Management, IP & Port Access, Access Control list.

Troubleshooting Skills:

Collaborate with vendors for troubleshooting issues & implementation of changes
Perform Root cause analysis for P1/ Major Incidents
Comfortable in Troubleshooting and fix complex Production issues

Security:

Assist team on security related tasks & issues, such as Certificate Management, Network & Port Access, Access Control list, User on-boarding & off-boarding, Password policy, etc.
Able to handle Server less function tasks on monitor, manage & configuration permissions Serverless functions.

Management Tools:

Proficiency in at least one configuration management tool like Ansible
Perform Application Performance Management & Log analytics Management.
Drive Continuous Improvement & Best Practices.

Co-ordination:

Work closely with other Subject Matter Experts on cost optimization and Continuous Service Improvements
Coordinate with other resolver groups for quick resolution of incidents and service requests.
Vendor Co-ordination for troubleshooting issues & change implementation
Handle escalations from L2/L3 team members.

Scripting languages:

Manage GCP through CLI or Shell
Good with scripting and automating tasks through Shell/Powershell scripting.

Reports:

Manage Resource Tags, define and build cost & usage Reports.
Candidate will lead analysis, recommendations, and presentation of approaches to customer s complex problems based on prior experience.
Candidate will be involved in conducing GCP readiness assessments and evaluations and delivery of assessment reports, architecture/ design/ deployment documents & presentations

Process Compliance:

Prepare RFCs and represent RFC in the change advisory board for approval of changes. Assign approved changes to L2 group to implement them.
Conduct repeat incident analysis to identify proactive problem tickets and work on the permanent fix for the issues.
Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly, as per the defined process.
Prepare a detailed report on the plan of action for the existing tickets for the next shift & engineer (Shift Handover Report)
Follow through and execute the various Escalation Matrix (Vendor , Internal and Customer defined).
Ensure tickets are closed post user/customer communication.
Constantly track tickets for SLA adherence and escalate on deviations as defined in the process.

Behavioral Skills:

Strong communication, presentation, and documentation skills
Awareness of ITIL and/or CMM practices and processes.
Understanding with IT compliance and risk management requirements (e.g. security, privacy, SOX, HIPPA etc. is a plus
Strong technical writing skills to document knowledge articles and sample programs for knowledge base
Ability to effectively communicate with customers and stakeholders on technical and business issues.
Ability to be concise, articulate, and assertive in all forms of communication.
Excellent analytical and troubleshooting skills.
Must be highly motivated, results focused and act with a high sense of urgency.
Ability to lead and work collaboratively with a group of senior technical / management teams.
Strong knowledge on incident, capacity, change and problem management processes.
Willingness to work in flexible hours as needed by the business.