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3 Hexaware Technologies Quality Analyst Jobs

Immediate openings For Quality Analyst_Chennai

2-6 years

₹ 1 - 4.5L/yr

Chennai

8 vacancies

Immediate openings For Quality Analyst_Chennai

Hexaware Technologies

posted 15d ago

Job Role Insights

Flexible timing

Job Description

Immediate Opening _ Quality Analyst E-Commerce Inbound process _ Chennai


  • Experience of min 2 to 7 years in BPO.
  • Should have been as a Quality analyst for at least 1 year in similar role.
  • Telecom customer service background is preferred.
  • Implementing Quality Monitoring Standards & Monitoring ID
  • Providing active feedback to agents through Call/ID & generating audit trends as defined or as per critical needs without compromising total target audits in 80% of available time.
  • E-Commerce Domain Experience - Added advantage.
  • Hands on experience in 7QC tools, RCA
  • Good Communication Mandate
  • Should be flexible to work in 24/7 rotational shift
  • Graduation Mandate (Any Stream)

Note: "Interested candidate can drop your resume to the below mentioned Email id or WhatsApp Number "

Emai ID: NandhiniA1@hexaware.com, PavithraS17@hexaware.com

Contact Number: 7358342513, 9626261016


Employment Type: Full Time, Permanent

Read full job description

Hexaware Technologies Interview Questions & Tips

Prepare for Hexaware Technologies Quality Analyst roles with real interview advice

What Quality Analyst at Hexaware Technologies are saying

3.8
 Rating based on 41 Quality Analyst reviews

Likes

If the person is capable enough to handle the next level job role then hexaware gives chance to their employees to get promoted for next level as an acting role. Their performance are closely monitor and gets promoted to next level.

  • Skill development - Good
  • +3 more
Dislikes

Post shift training or sessions

Read 41 Quality Analyst reviews

Quality Analyst salary at Hexaware Technologies

reported by 263 employees with 1-5 years exp.
₹1.1 L/yr - ₹6 L/yr
21% less than the average Quality Analyst Salary in India
View more details

What Hexaware Technologies employees are saying about work life

based on 5.8k employees
63%
73%
66%
71%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Hexaware Technologies Benefits

Submitted by Company
Group Mediclaim Insurance
Skill Upgradation
Paid time off
Rewards and Recognition
Submitted by Employees
Cafeteria
Work From Home
Job Training
Soft Skill Training
Health Insurance
Free Transport +6 more
View more benefits

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Hexaware Technologies Chennai Office Locations

View all
Chennai Office
Hexaware Technologies, H5, Sipcot IT Park, Navallur Post, Kancheepuram District Chennai
Tamil Nadu 603103
Chennai Office
Hexaware Solutions Pvt. Ltd, T Nagar Chennai
Tamil Nadu 600006

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