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Engaged Employer

QS Quacquarelli Symonds

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4.2

based on 66 Reviews

9 QS Quacquarelli Symonds Jobs

Enrolment Manager- USA & Rest of World Student Recruitment

Quacquarelli Symonds

4.2

based on 66 Reviews

0-5 years

Chennai

1 vacancy

Enrolment Manager- USA & Rest of World Student Recruitment

QS Quacquarelli Symonds

posted 9hr ago

Job Role Insights

Flexible timing

Key skills for the job

Data Analytics Customer Service Recruitment Medical Insurance Servicing Provident Fund

Job Description

The successful candidate will be a proven self-starter with the ability to work across multiple channels to support student enrolments to QS partner institutions. The role will focus on lead qualification, supporting students and parents, agency partners, K12 counsellors and other institutional partners seeking to work with the QS expert enrolment services team to support their requirements. Most importantly, the successful candidate will believe in our mission of enabling motivated students to access the best education options around the world.

At QS, we will count on our regional leaders to solve complex business challenges with creativity and enthusiasm, always looking to learn something new. The successful candidate will also be instrumental in creating future strategic plans with the goal of boosting revenue streams across the B2C channels.

Role responsibilities:

Student engagement and activation

Supporting QS online or offline events in the region.
Deliver in-person and online presentations for students and parents, to inspire students in curating their college aspirations.
Counsel prospective students through their university enrolment journey.
Promote the merits of applying to universities via the QS platform, as well as the other benefits it brings.
Work closely with regional leaders and colleagues to identify and stay on top of industry trends and new students opportunities.
Any additional duties as required.

Student retention, servicing, and conversion

Respond to inbound inquiries from students and parents.
Nurture and keep track of assigned student leads and report their progress to regional leaders.
Collaborate with admissions and regional team members to assist the assigned students in all key stages of their enrolment journey - university search, application management, document submission, offer acceptances, visa processing and pre-departure prep.
Stay up to date with university destination, programmes, entry requirements and any other knowledge required to champion student servicing and conversion.

Student Journey optimisation, building processes & infrastructure

Work across our global team to provide best practices, training, and destination specific knowledge.
Contribute to developing and adopting processes to build data to manage student engagement throughout their journey and conversion thereafter, within the assigned region.

Key skills and experience

End to end university placement experience within the study abroad sector at an IC and/or managerial level role.
Expertise in institutional shortlisting, admissions requirements and visa processes for major study destinations (USA and Rest of the world student recruitment) , is a must have.
Experience working with a study abroad agency is a must have.
Experience delivering high levels of customer service to students and families.
Knowledge of the international education industry, local high school networks, local universities, and education agents in your territory.

As standard you will have:

Competitive base salary
Access to an annual bonus scheme (for qualifying roles only)
21 days annual leave - increasing to 23 days after 5 years service + 8 days casual leave

14 days holiday for the year 2025
Enhanced maternity and paternity leave
Access to Provident Fund and Pension Fund Scheme
Group Medical Insurance
A vibrant social environment and multicultural and multinational culture

But that s not all. Outside of these standard benefits we also offer resources to allow professional growth and wellness initiatives to nurture a healthy mindset:

Free subscription to the Calm App - the #1 app for sleep, meditation, and relaxation
A focus on welfare which is led by our global wellness team, with mental health first aiders globally
EAP (Employee Assistance Program) Service - dedicated services for enhanced EAP and comprehensive wellness with 24/7 helpline available through Truworth Wellness
Access to a variety of diversity and inclusion initiatives and groups
Strong recognition and reward programs - including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with your Career annual personal development event
Support for volunteering and study leave
Free subscription to LinkedIn learning - with over 5,000 courses and programmes at your fingertips
Options to join our outstanding global Mentorship programme