Managed Services- CMS -Associate - Windows and Azure Administrator

Not Applicable Managed Services Associate At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime.

Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloudbased systems.

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firms code of conduct, and independence requirements.

• Role supports our services that focus on Operating System Windows.
• Extensive experience with Installation, Configuration, Patching, BackupRecovery on Windows & VMware infrastructure.
• Experience in maintaining upgrading & Migrating VMware vCenter ESXi HA, DRS, vDS, vROps and VIO.
• Experience working in Azure cloud
• Experience in building and configuring the Windows Clustering services and good troubleshooting skills.
• Experience in involving discussion with clients for Operating System requirements, performance, and integration issues and providing better solutions or approaches along with capacity planning.
• Responsible for identifying and resolving performance bottlenecks in relation to CPU, I/O, Memory.
• Responsible for migration i.e., onprem to onprem or to cloud
• DaytoDay Production support and maintenance of different versions of server infrastructure
• Design and build functioncentric solutions in the context of transition from traditional, legacy platforms to microservices architectures
• Identifies trends and assess opportunities to improve processes and execution.
• Raises and tracks issues and conflicts, removes barriers, resolves issues of medium complexity involving partners and calls out to appropriate levels when required.
• Solicits and responds to feedback while gaining dedication and support.
• Stays up to date on industry regulations, trends, and technology.
• Coordinates with management to ensure all operational, administrative, and compliance functions within the team are being carried out in accordance with regulatory standard methodologies.

• Bachelor s degree in Computer Science or related technology field preferred
• Minimum of 2 years of handson experience on Windows operating systems & VMware.
• Strong working knowledge of ITIL principles and ITSM
• Current understanding of industry trends and methodologies
• Outstanding verbal and written communication skills
• Excellent attention to detail
• Strong interpersonal skills and leadership qualities

Degrees/Field of Study required Degrees/Field of Study preferred Accepting Feedback, Accepting Feedback, Active Listening, Cloud Administration, CloudBased Service Management, Cloud Engineering, Cloud Infrastructure, Cloud Infrastructure Architecture Design, Cloud Infrastructure Optimization, Cloud Migration, Cloud Operations (CloudOps), Cloud Performance Optimization, Cloud Service Delivery, Cloud Strategy, Communication, Emotional Regulation, Empathy, Inclusion, Infrastructure Management, Infrastructure Performance, Intellectual Curiosity, Microsoft Azure, Optimism, Performance Monitor, Teamwork {+ 4 more} No No