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2242 PwC Jobs
Senior Consultant_ Emergency Response Support System Expert
5-6 years
₹ 8 - 35L/yr (AmbitionBox estimate)
Gurgaon / Gurugram
1 vacancy
Senior Consultant_ Emergency Response Support System Expert
PwC
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Proficiency in emergency call systems,
telecommunications, IT infrastructure, and system
integration. Experience with 112 systems or similar
emergency response technologies is preferred.
- Capable to design and implementation of emergency call
systems for handling high volumes of calls efficiently.
Stay informed about the latest technologies and
innovations in emergency call systems and recommend
improvements or upgrades.
- Provide technical support for seamless integration of the
emergency call system with other emergency management
systems, such as dispatch systems and Geographic
Information Systems (GIS).
- Provide technical support for the 112 emergency call
systems, including troubleshooting issues and ensuring
system reliability and uptime.
- Analyze call data and system performance metrics to
identify trends, issues, and areas for improvement.
Collect and incorporate feedback from users and
stakeholders to continually refine and improve the system.
- Prepare and present reports on system performance,
incident handling, and response metrics to stakeholders.
- Communicate with stakeholders/customers on an ongoing
basis.
- Set and continually manage project expectations with
team members and customers.
Track project milestones and deliverables.
- Develop and deliver progress reports, proposals,
requirements documentation and presentations.
Issue status reports to the project team, analyze results,
and troubleshoot problem areas.
- Proactively manage changes in project scope, identify
potential crises, and devise contingency plans.
Strong analytical skills to assess system performance,
identify issues, and develop solutions.
System (ERSS), Integrated Command and Control Centers,
Experience of handling Computer Aided Dispatched system
(CAD) and call centre application.
IT/Workflow/ERP applications.
experience of 5+ years in any reputed IT/ITES firm.
Employment Type: Full Time, Permanent
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What people at PwC are saying
Rating based on 409 Senior Consultant
reviews
Anonymous · Data Science & Analytics
in Gurgaon / Gurugram
Great people, great environment although this may differ from project to project and individual people behavior. Perks are very good. High cover health insurance, L&D benefits, awesome flexibility and additional self enrolled fund benefit for near and dear one (applicable on individual selection)
- Skill development - Excellent
Sometime some leadership do micro management which affects adversely to the mental health. Major dislike is initially you will get a good salary if you switch from any other company to PwC. But in appraisal expecting much may disappoint you.
Senior Consultant salary at PwC
What PwC employees are saying about work life
PwC Benefits
Staff discounts Professional Memberships In-house learning tools Referral Bonuses Corporate Plan 
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