CD&E-Quality Assurance SOC Analyst-Senior Associate

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.

 

PwC Professional skills and responsibilities for this management level include but are not limited to

Quality Assurance SOC Analyst - CaaS

As a Quality Assurance SOC Analyst (Senior Associate) within the Cyber as a Service (CaaS) practice, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. You will play a pivotal role in ensuring the quality and effectiveness of our SOC operations.
You will be responsible for reviewing and enhancing our security incident response processes and procedures, evaluating the performance of SOC analysts, and implementing best practices to maintain the highest standards of security. This role is critical in maintaining the integrity of our clients systems and data.

Required Qualifications

3+ years of experience in a technical role in the areas of Security Operations, Quality Assurance in a SOC setting, Threat Intelligence, Incident Response, or Penetration Testing/Red Team.
At a minimum, a Bachelors Degree in a relevant area of study with a preference for Computer Science, Computer Engineering, Cybersecurity, or Information Security.
Knowledge and experience working with various SIEM, EDR, NDR and Ticketing tools.
Knowledge of Security Operations Centre (SOC) processes and procedures.
Effective communication skills, both written and verbal.
Strong attention to detail and commitment to quality.
Advanced knowledge and experience analyzing attacker techniques at all stages of a breach.
Knowledge of MITRE ATT&CK and Cyber Kill-Chain is a must
Be available to work on a 24/7 basis (Mon-Sun) on a shift based schedule to continuously assure quality within SOC.

Roles & Responsibilities
Conduct regular quality assessments of security incident handling processes within the SOC for both L1 and L2 functions.
Review and evaluate the effectiveness of SOC analyst activities, including incident detection, analysis, investigation and response.
Identify areas for improvement and provide recommendations to enhance SOC operations and incident response capabilities.
Collaborate with SOC management and leads to develop and implement quality assurance strategies and initiatives.
Create and maintain comprehensive quality assurance documentation, reports, and metrics.
Mentor and provide guidance to junior SOC analysts to improve their performance and investigation skills.
Stay up-to-date with the latest threat landscape, attack vectors, and cybersecurity technologies
through ongoing research and professional development.
Assist in incident response activities as needed, including during high-priority security incidents.
Participate in the development and delivery of training programs for SOC staff.
Collaborate with the L2 analyst team to develop robust quality assurance practices, documentation, reports and metrics.
Collaborate with L1 and L2 SOC analysts to provide training and knowledge sharing on quality assurance best practices.
Communicate findings and recommendations effectively to technical and non-technical stakeholders internally and externally.
Maintain detailed records of quality assurance activity, including findings, actions taken, and outcomes.
Participate in knowledge-sharing initiatives with the L1 and L2 team to enhance collective expertise and investigation skills.
Ensure adherence to established quality assurance processes and procedures.
Identify opportunities for process improvement and contribute to the enhancement of quality assurance methodologies.
Maintain composure and efficiency in high-pressure situations.