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Salesforce Technical Analyst - Specialist and Associate Consulting

1-5 years

₹ 9 - 16L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Hyderabad / Secunderabad, Bangalore / Bengaluru

1 vacancy

Salesforce Technical Analyst - Specialist and Associate Consulting

PwC

posted 13d ago

Job Role Insights

Flexible timing

Job Description

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.

Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their Salesforce investment by managing the support and continuous transformation of their solutions in areas such as sales, service, marketing and customer relationship management.
As a Salesforce Associate in Quality Assurance will be responsible for bringing quality to Salesforce projects by understanding the requirements, design, and solution followed by creating a plan suitable to perform QA for the projects, within the strict timelines. You will contribute to standardize the growing QA practice. As an Associate, youll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to
  • Experience with Salesforce Sales, Service, or Experience Cloud
  • Salesforce.com domain knowledge is a plus (ex Field Service, Bots, etc.)
  • Testing against feature stories (with or without defined requirements)
  • Documenting test results in a structured, detailed fashion
  • Able to prioritize defects focusing on the most important ones first
  • Filing detailed issue reports with clear repro steps
  • Browser/device testing, API testing
  • Developing QA plans for features or projects
  • Understanding of SDLC methodologies (Agile, Waterfall, Hybrid) and the testers role in the process and usage of tools like JIRA
  • Salesforce Administrator certification
  • Knowledge on Chatbots and IVR are a plus
  • Ability to comfortably speak to industry best practices and guide the client towards those best practices
  • Experience in automation testing using any tool
  • Assessing requirements or features to identify areas to test
  • Writing test cases based on requirements, executing them, maintaining requirement traceability, logging JIRA.
  • Adapting to and learn to work with different technologies and team contexts
  • Communicating sensitively to different client/team norms and communication style
  • Support and coordinate and System Integration Testing (SIT) and User Acceptance Testing (UAT) for defects and new requirements
  • Ability to explain the UAT testing process to the customer
  • Perform thorough regression testing when bugs are resolved.
  • Create test coverage documentation, test execution plans, and metrics reports.
  • Create, organize, and maintain test plans, test suites, and test cases based on project requirements and acceptance criteria, and to identify and prioritize manual test cases for automation
Job Summary
As an Associate, youll work as part of a team of problem solvers, helping to solve complex business issues
from strategy to execution. PwC Professional skills and responsibilities for this management level include
but are not limited to
Collaborate effectively with others.
Identify and make suggestions for improvements when problems and/or opportunities arise.
Handle/analyze data and information responsibly.
Follow risk management and compliance procedures.
Keep up to date with developments in the area of specialization.
Communicate confidently in a clear and concise manner.
Uphold the firms code of ethics and business conduct.
Work in a team environment that includes client interactions, manage deliverables independently, and
crossteam collaboration.
Good Team player. Take up cross competency work and contribute to COE activities.
Minimum Degree Required (BQ) *
BE / B Tech / ME / M Tech / B.SC / B.Com / BBA
Degree Preferred
Bachelors degree
Required Field(s) of Study (BQ)
Preferred Field(s) of Study
BE / B Tech / ME / M Tech / B.SC / B.Com / BBA
Minimum Year(s) of Experience (BQ) * US
2 to 5 years of experience in Salesforce
Certification(s) Preferred
Required Skills *
2 to 5 years of experience in Salesforce with following skills
Apex, Triggers, SOQL, SOSL, SQL, Visualforce Pages,LWC
Previous work experience with application and software development.
Experience developing customerfacing interfaces.
1+ years of experience as Salesforce developer
Strong working experience in LWC(Lightning Web Components) is mandatory
Strong project experience in any one of the skill set like Salesforce Field Service
Lightning , Docusign / CLM , Community Cloud,Salesforce Commerce Cloud,Salesforce Marketing
Cloud,Salesforce Pardot,Salesforce Tableau and Salesforce Slack
Knowledge of Salesforce CRM platforms.
Proficient in SQL, Apex and VisualForce.
Working knowledge of trigger, batch, asynchronous methods.
Good communication skills.
Ability to problem solve highlevel software and application issues.
Unit/Integration testing and support of UAT testing including development of test scenarios if
required
Data mapping and support of data cleanup
Golive readiness preparation including cutover activities if required
Hypercare coverage after golive
Preferred Skills *
Good knowledge and Experience Working with different aspects of Web Service Rest ,and SOAP
Working Integrated Salesforce.com with external systems using SOAP API
Handson experience with LWC, Aura.
AutoRabbit Devops tool experience

Employment Type: Full Time, Permanent

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PwC Interview Questions & Tips

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Top PwC Associate Consultant Interview Questions

Q1. What are the current Renewable Energy schemes that are now being imlemented in India ?
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What people at PwC are saying

3.3
 Rating based on 182 Associate Consultant reviews

Likes

Awesome work culture among team Get learn many things in less time Your efforts are noticed and appreciated Good knowledge sharing

Dislikes

Less increments Bit imbalanced work life

Read 182 reviews

Associate Consultant salary at PwC

reported by 1.6k employees
₹5 L/yr - ₹18 L/yr
10% more than the average Associate Consultant Salary in India
View more details

What PwC employees are saying about work life

based on 8.5k employees
75%
89%
58%
88%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

PwC Benefits

Submitted by Company
Staff discounts
Professional Memberships
In-house learning tools
Referral Bonuses
Corporate Plan
Buy more leave! +7 more
Submitted by Employees
Work From Home
Health Insurance
Cafeteria
Job Training
Soft Skill Training
Free Transport +6 more
View more benefits

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PwC Bangalore / Bengaluru Office Locations

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Bengaluru Office
PricewaterhouseCoopers Pvt Ltd, The Millenia, Tower D , # 1 & 2 Murphy Road, Ulsoor Bengaluru
Karnataka 560008
Bengaluru Office
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