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PwC

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3.4

based on 8.6k Reviews

2035 PwC Jobs

Senior Associate_ServiceNow Developer _IT Services Co

Pricewaterhouse Coopers Private Limited

3.4

based on 8.6k Reviews

3-6 years

₹ 4.05 - 10L/yr (AmbitionBox estimate)

Bangalore / Bengaluru

1 vacancy

Senior Associate_ServiceNow Developer _IT Services Co

PwC

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management Legal Advisory Javascript Change Management Application Security Enterprise Architecture

+ 4 more

Job Description

PwC is driving major change across technology including the building of a centralized model to deliver and manage technology services across the entire network of member firms.

A career in PwC s Technology and Security Operations, within Internal Firm Services, will provide opportunity to develop and support our global technology service delivery, both internally and externally. ServiceNow is the enterprise platform that enables Service Management at PwC. Using the ServiceNow platform, our team helps Internal Firm Services transform how they manage services to the business, and how the business manages services to our clients.

If you are seeking an exciting career with the scope to grow your ServiceNow skills through major change on a global scale, then PwC Technology will empower you to do so.

Responsibilities

As a ServiceNow Developer, you will,

Engage with stakeholders to understand user stories and determine requirements.
Provide guidance on what is configuration vs customization with a focus on solutions that remain close to out of box functionality as possible.
Customize and develop ServiceNow applications and support rollout of new applications and modules.
Configure Application UIs and Workflows
Demonstrate understanding of application modules including ITSM, CSM and CMDB
Create custom reports and dashboards with supporting metrics and KPIs that adhere to best practices and have a high focus on impact to instance performance
Collaborate with other ServiceNow administrators and developers to develop effectively with a global focus
Be diligent in maintaining consistency in code alignment across instances and in clean code in update sets
Proactively identify system deficiencies in the ServiceNow instances and provide solutions to remediate
Ensure that configuration is consistent across development, testing, and production environments.

Mandatory skill sets

ServiceNow, ITSM, servicenow admin,

Preferred skill sets

ITIL Foundations Certification
ServiceNow Developer Certification(s)
Conceptual skills
Ability to articulate and document the desired business outcome
Ability to remove ambiguity from requirements
Service orientation with a focus on quality and customer satisfaction
Unit and regression testing to strive for first time right deployments
Troubleshooting and Diagnostics
Conceptual skills
Communication skills (verbal and written)

Years of experience required

2+ years of experience working in a design and development role for a ServiceNow Platform.
2+ years of experience as a ServiceNow administrator.
Experience in transitioning technology from locally focused to centralized technology service organization.
Experience with ITSM and CSM functions and modules within ServiceNow
Understanding of RESTful Web Service and APIs.
IT and Security management best practice (ITIL, COBIT, ISO standards).
Experience developing workflows and supporting service technology teams
Experience in developing solutions in JavaScript and GlideRecord.