Managed Services-CMS Associate(Analyst) - Windows Administration

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations

They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime



Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients

You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloudbased systems

• Apply a learning mindset and take ownership for your own development
  
  
• Appreciate diverse perspectives, needs, and feelings of others
  
  
• Adopt habits to sustain high performance and develop your potential
  
  
• Actively listen, ask questions to check understanding, and clearly express ideas
  
  
• Seek, reflect, act on, and give feedback
  
  
• Gather information from a range of sources to analyse facts and discern patterns
  
  
• Commit to understanding how the business works and building commercial awareness
  
  
• Learn and apply professional and technical standards (e
  
  g
  
  refer to specific PwC tax and audit guidance), uphold the Firms code of conduct and independence requirements
  
  

• Role supports our services that focus on Operating System Windows
  
  
• Extensive experience with Installation, Configuration, Patching, BackupRecovery on Windows & VMware infrastructure
  
  
• Experience in maintaining upgrading & Migrating VMware vCenter ESXi HA, DRS, vDS, vROps and VIO
  
  
• Experience working in OnPrem and cloud Environment
  
  
• Experience in building and configuring the Windows Clustering services and good troubleshooting skills
  
  
• Experience in involving discussion with clients for Operating System requirements, performance, and integration issues and providing better solutions or approaches along with capacity planning
  
  
• Responsible for identifying and resolving performance bottlenecks in relation to CPU, I/O, Memory
  
  
• Responsible for migration i
  
  e
  
  , onprem to onprem or onprem to cloud
• DaytoDay Production support and maintenance of different versions of server infrastructure
• Experience in Automating regular/daily stuff via PowerShell/Ansible etc
  
  
• Identifies trends and assess opportunities to improve processes and execution
  
  
• Raises and tracks issues and conflicts, removes barriers, resolves issues of medium complexity involving partners and calls out to appropriate levels when required
  
  
• Solicits and responds to feedback while gaining dedication and support
  
  
• Coordinates with management to ensure all operational, administrative, and compliance functions within the team are being carried out in accordance with regulatory standard methodologies
  
  

• Bachelor s degree in computer science or related technology field preferred
• Minimum of 3 years of handson experience on Windows operating systems & VMware
  
  
• Minimum of 2 years of handson experience on Powershell Scripting
• Strong working knowledge of ITIL principles and ITSM
• Current understanding of industry trends and methodologies
• Outstanding verbal and written communication skills
• Excellent attention to detail
• Strong interpersonal skills and leadership qualities