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17 PS Collaborations Jobs
International Chat Support - Non - Voice
1-6 years
Hyderabad / Secunderabad
1 vacancy
International Chat Support - Non - Voice
PS Collaborations
posted 13hr ago
Job Role Insights
Key skills for the job
Job Description
- Provide real-time chat support to international customers, addressing inquiries and complaints in a timely and professional manner.
- Resolve customer issues according to established guidelines, ensuring successful resolutions and customer satisfaction.
- Build rapport with customers to foster strong relationships and enhance their overall experience.
- Handle objections effectively and look for opportunities to ask for business, in alignment with company responsibilities.
- Demonstrate a customer-first attitude and contribute to business success through high-quality service.
Preferred Candidate Profile:
Work Mode: 100% work from the office.
Education: Graduate or undergraduate (Candidates currently pursuing degrees are not eligible).
Experience: A minimum of 6 months of experience in International Chat Support is preferred.
Freshers with excellent verbal and written communication skills are also encouraged to apply.
Skills: Strong customer service skills with an ability to communicate effectively via chat.
Ability to manage multiple chat interactions and resolve issues calmly and professionally.
Employment Type: Full Time, Permanent
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