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Tellecaller Chennai
Prop Solutions4u Private Limited
posted 2hr ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
We are hiring a Telecaller
*Good communication skills.
Handle the clients and collect database new clients
Basic Computer Knowledge
Cold calling using the given database.
*Monitoring campaign activity and follow up with clients.
*Maintaining Excel database
Key Responsibilities
Key Responsibilities
- Outbound Calling:
- Make calls to potential or existing customers to inform them about products or services.
- Follow up with leads and ensure closure of sales or inquiries.
- Customer Engagement:
- Answer incoming calls and handle customer inquiries.
- Provide accurate information about products, services, or campaigns.
- Maintain a friendly and professional demeanor during interactions.
- Data Management:
- Update and maintain accurate customer information in the CRM or database.
- Document the outcomes of calls and feedback received.
- Target Achievement:
- Meet daily, weekly, and monthly call and sales targets.
- Work towards achieving customer satisfaction and retention.
- Problem Resolution:
- Address and resolve customer complaints or escalate issues to the appropriate department.
- Provide solutions that meet customer needs.
- Coordination:
- Collaborate with the sales and marketing teams to improve lead conversion.
- Share insights and feedback with the team to refine strategies.
Requirements
Requirements
Minimum 1-year experience in Telecalling
Any degree/10th/12th.
- Collaborate with the sales and marketing teams to improve lead conversion.
- Address and resolve customer complaints or escalate issues to the appropriate department.
- Meet daily, weekly, and monthly call and sales targets.
- Update and maintain accurate customer information in the CRM or database.
- Answer incoming calls and handle customer inquiries.
- Make calls to potential or existing customers to inform them about products or services.
Employment Type: Full Time, Permanent
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What people at Prop Solutions4u Private Limited are saying
What Prop Solutions4u Private Limited employees are saying about work life
based on 60 employees
Strict timing
Other
Within city
Day Shift
Prop Solutions4u Private Limited Benefits
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