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Female Telecalling
Prop Solutions4u Private Limited
posted 30d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
We are hiring a Telecaller/Front Office candidate who has
*Good communication skills.
Handle the clients and collect database new clients
Basic Computer Knowledge
Cold calling using the given database.
*Monitoring campaign activity and follow up with clients.
*Maintaining Excel database
Key Responsibilities
Key Responsibilities
- Outbound Calling:
- Make calls to potential or existing customers to inform them about products or services.
- Follow up with leads and ensure closure of sales or inquiries.
- Customer Engagement:
- Answer incoming calls and handle customer inquiries.
- Provide accurate information about products, services, or campaigns.
- Maintain a friendly and professional demeanor during interactions.
- Data Management:
- Update and maintain accurate customer information in the CRM or database.
- Document the outcomes of calls and feedback received.
- Target Achievement:
- Meet daily, weekly, and monthly call and sales targets.
- Work towards achieving customer satisfaction and retention.
- Problem Resolution:
- Address and resolve customer complaints or escalate issues to the appropriate department.
- Provide solutions that meet customer needs.
- Coordination:
- Collaborate with the sales and marketing teams to improve lead conversion.
- Share insights and feedback with the team to refine strategies.
RequirementsFemale Candidates only
Minimum 1-year experience in Telecalling
Any degree/10th/12th.
Location - Trichy
- Collaborate with the sales and marketing teams to improve lead conversion.
- Address and resolve customer complaints or escalate issues to the appropriate department.
- Meet daily, weekly, and monthly call and sales targets.
- Update and maintain accurate customer information in the CRM or database.
- Answer incoming calls and handle customer inquiries.
- Make calls to potential or existing customers to inform them about products or services.
Employment Type: Full Time, Permanent
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based on 59 employees
Strict timing
Other
Within city
Day Shift
Prop Solutions4u Private Limited Benefits
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