Program Manager - Competency Based Recruitments

• The Program Manager (Recruitment Solutions) role at CEGIS offers an exciting opportunity to lead large-scale capacity-building initiatives for government officials, focusing on designing and institutionalising competency-based recruitment solutions to enhance efficiency, accountability, and transparency in the government ecosystem.
• The ideal candidate will have a strong understanding of competency frameworks and their application across workforce planning, recruitment, onboarding, and their implications for on-the-job learning and performance management. They should also bring expertise in leveraging technology to streamline recruitment processes within government systems. With a proven track record in systemic thinking, and creating knowledge resources to advocate for innovative frameworks, the candidate will be pivotal in driving strategic initiatives.
• Additionally, the Program Manager will be expected to support cross-functional workstreams by engaging with team members and stakeholders to achieve shared objectives. This position is tailored for a results-oriented professional with exceptional communication, research, and stakeholder management skills, driven by a passion for creating meaningful impact in state capacity development.

Competency-Based Recruitment Research and Solutions:

• Develop conceptual frameworks and workflows for competency-based recruitment processes in the government ecosystem, from prototyping to implementation.
• Research emerging recruitment trends, leveraging private sector insights, global best practices, and expert opinions.
• Co-create knowledge products to assess recruitment practices, focusing on workforce planning, talent acquisition, and employee engagement.
• Experiment with AI and emerging technologies to enhance applicant tracking systems and strengthen recruitment processes.

Project and Stakeholder Management:

• Collaborate with ministries, departments, and organisations to understand staffing needs, define job requirements, and implement recruitment frameworks.
• Formulate problem statements, hypotheses, and project plans for effective tracking, resource allocation, and risk management.
• Facilitate workshops and meetings with stakeholders to contextualise solutions and ensure alignment with organisational objectives.
• Document and share project updates, insights, and recommendations through presentations and reports.

Data Management and Analysis:

• Systematically and efficiently collect, manage, and organise personnel-related data from various sources, including government departments; address data issues promptly to support ongoing project progress and decision-making.

• Maintain accurate records of recruitment activities and candidate interactions in the Applicant Tracking System (ATS) during pilots.

• Analyse information to identify patterns, build insights, and propose scalable solutions.

Team and Organisational Development:

• Strengthen team capabilities through coaching, mentoring, and fostering a collaborative work environment.

• Advocate for the organisations mission at external events, establishing partnerships and sharing insights on competency-based recruitment.

• Create and maintain knowledge repositories to drive efficiencies and improve project delivery outcomes.

• Masters degree or equivalent in Human Resources, Business Administration, Management, Public Policy, Social Work or a related field.
• 7 to 10 years of experience in a high-performing environment, focusing on human resource management or project management, with at least 1 year of hands-on experience in recruitment processes.
• Prior experience in managing teams and working with the development sector or government ecosystem is preferred.

• Talent Management and Acquisition: Understands talent acquisition processes, including workforce planning and hiring; proficiency in using ATS and other recruitment tools
• Research and Data Analytics: Proficient in conducting research and generating actionable insights, skilled in intermediate-level Microsoft Excel functions and basic statistical techniques for data review
• Solution Design and Innovation: Applies user-centric approaches to problem-solving, leveraging insights for prototyping and scalable solution design
• Project Management: Skilled in planning, resource allocation, risk management, documentation and delivering results aligned with organisational objectives

• Collaborative Problem Solving: Demonstrates the ability to engage with diverse perspectives, seek input from stakeholders, and contribute meaningfully by taking a solution-oriented approach
• Ownership: Exhibits self-motivation and proactivity in managing multiple tasks, timelines, and responsibilities, ensuring accountability for high-quality results.
• Learning Orientation: Recognises the importance of continuous learning and improvement, practices self-reflection, and seeks opportunities to enhance actions and outcomes
• Leading Others: Creates a supportive and inclusive environment for the team, inspires individuals and actively nurtures their growth