Supply Planning Professional

Plays an important role in the Organization by providing support to more senior service delivery professionals. Works on tasks/matters of limited complexity. Gains experience of the service desk processes. Participates in meeting critical key measurement targets of the team.Collaborates with other team members in continuous improvement activities and initiatives focusing on delivering operational quality and efficiency.

Role Overview

Provides services according to the Service Delivery scope to meet specific KPIs

Supports delivery of Procurement services into the Business

Maintains a proactive working attitude towards the Client

Has basic knowledge of the Stakeholder community within the work perimeter

Understands the P2P process

Has basic knowledge about cross functional work

Builds knowledge experience in a number of domains of expertiseContributes to a positive and collaborative team cultureIdentifies, reports and participates in process improvements implementation

General Responsibilities Accountabilities

Ensures the daily activities are fulfilled properly and timely in accordance with procedures and KPI targets

Demonstrates knowledge of processes and procedures relevant to the function Accountable for process compliance within the work perimeter

Responsible for a customer focused service towards the client, reacting to client requests and queries in a timely fashionContinually strives to simplify, standardize and improve processes subject to approval of the senior professional

Continually seeks out ways to improve Client satisfaction

Helps the team to achieve common goalsIs supportive of knowledge and best practice sharingActs to overall procurement policies and processes