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22 Poonawalla Fincorp Jobs

Lead - Channel Manager Virtual Sales

6-11 years

₹ 15 - 25L/yr

Pune

1 vacancy

Lead - Channel Manager Virtual Sales

Poonawalla Fincorp

posted 15d ago

Job Description

Principle Accountabilities:

  • Identify process bottleneck and streamline system to enable efficiency.
  • Understand the business requirement and deliver it from IT team.
  • Initiate request and get the project done with IT team for any new requirement related to system enhancement and drive process smoothly without any error.
  • Dialer and Data Management (Utilization of data efficiently & analyse Call Centre Reports for better output).
  • Contribute to the development of internal framework and SOP.
  • Provide analytical support for ongoing improvement efforts like performance analysis, cost effectiveness and other Insight.
  • Create visualizations and reports for assigned projects.
  • Project Implementation
  • Process and system development

Desired Profile:

  • Graduate/Postgraduate in any stream
  • 6-7 years experience in COE/Product/Call Centre in NBFC
  • A strong communicator, analytical, big picture thinker, and ability to influence senior associates and cross-functional teams.
  • Cost effectiveness & reduce the TAT.
  • Encourage innovative ideas and strategies that bring efficiency.
  • Support business and strategic decisions, such as decisions about the future of services and the direction of business growth.
  • Work with IT team on build creation, expediting business requirement.
  • Work with BIU for data extraction and analysis for project design input.
  • Excellent knowledge of MS office is must.
  • To work with support function to deliver special project build, implement & track.
  • Carry out automation and process improvement.



Employment Type: Full Time, Permanent

Read full job description

Prepare for Channel Manager roles with real interview advice

Top Poonawalla Fincorp Channel Manager Interview Questions

Q1. How to handle during break down of equipments? What is the first step during property finalization. Asked bout cost cutting. Use of equipmen ... read more
Q2. All business processes of loan life cycle.
Q3. What is npa and full form
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What people at Poonawalla Fincorp are saying

What Poonawalla Fincorp employees are saying about work life

based on 1.7k employees
51%
48%
49%
99%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Poonawalla Fincorp Benefits

Job Training
Health Insurance
Soft Skill Training
Work From Home
Team Outings
Free Transport +6 more
View more benefits

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