Customer Support Executive

Job Description: Associate Service Consultant
Company: PBPARTNERS (Brand of PolicyBazaar)
Location: Plot 109, Sector 44, Gurgaon

Role Summary:
As an Associate Service Consultant, you will be responsible for handling customer calls, gathering information from partners regarding SME business interest, and managing the database in line with business requirements.

Key Responsibilities:

• Take inbound calls and address customer inquiries effectively.
• Reach out to partners to gather information on their interest in SME business.
• Maintain and manage the database according to business needs.
• Ensure clear and professional communication with clients and internal teams.
• Collaborate with team members to achieve customer satisfaction goals.

Skills Required:

• Ability to handle high call volumes and multitask effectively.
• Ability to engage with partners and collect relevant business information regarding SME interests.

Work Schedule: 6 days a week
For Assistance: Contact - priyankaroy@pbpartners.com
Interested in the Role?: Please share your resume at priyankaroy@pbpartners.com or call 8929039794.