Manager - E Commerce

Business: Piramal Consumer Healthcare
Department: Sales
Location: Kurla, Mumbai
Travel: Moderate

Key Stakeholders: Internal

Area Sales Team, Marketing and Digital team, Data Analytics, Commercial officer Sales Operations Manager and Regulatory team

Key Stakeholders: External

Distributors, National accounts and Online sellers

Reporting Structure

Chief Manager E-Commerce, Institutional Sales and Exports

Experience

Minimum of 5 years of experience in handling online channels with reputed FMCG/OTC company.
Must have worked with some key known brands in E-Com Space
Have worked with some prominent names in E-Com Eg. Amazon / Flipkart/ Grofers/ BB etc.
Have worked on Direct account and 3P seller model
Have experience of Margin Negotiation, listing of New products, on-boarding and managing profitability of products

Meeting the top line sales objective for the National Accounts like Amazon/firstcry/ flipkart/nykaaetc. with expertise of handling online portal sellers like Cloudtail/Olympia/Primacetcon multi-channel, multi-platform model.
Overall responsible for sales to these accounts for the PAN India.
Having all our product listed on the platforms, maintaining hygiene across all portals.
Ensuring stock availability with a high degree of forecasting accuracy.
Ensure fill rates of 90% plus with all these chains.
Devising marketing strategy for Piramal products with key portals.
Develop and manage the Annual Business plans for these National Accounts.
Set annual targets for all these accounts.
Sign the terms of trade (TOT), with desired counterparts, Ensure TOT execution and adherence PAN India.
Build the relationship with Ecommerce partners/distributors to get efficient terms of trade (TOT).
Drive profitability improvements for Ecommerce.
Challenge the existing route to market model and suggest ways of reducing cost in the same.
Ensure collection is done as per the agreed credit policy.
Settlement of claims / credit notes within the agreed time
New products introduction/ Packaging changes/ Pricing

Competencies

Entrepreneurial approach (Passion, integrity, high energy levels)
Team player
Problem solving abilities
Sales Negotiation skills
Excellent oral and writing communication skills
Ability to stay calm under pressure, uncertainty and keep to deadlines