IT Program Manager

Key Responsibilities

Leadership and Strategy

• Develop and implement IT strategies aligned with the organizations business goals.
• Lead and manage the IT delivery team, including project managers, developers, and IT professionals.
• Foster a culture of innovation, continuous improvement, and excellence within the IT department.

Project Management

• Oversee the planning, execution, and delivery of IT projects, ensuring timely completion within scope and budget.
• Establish project management methodologies, standards, and tools for consistent project delivery.
• Monitor project progress and provide regular updates to senior management and stakeholders.

Stakeholder Management

• Serve as the primary point of contact for all IT delivery-related matters.
• Build and maintain strong relationships with internal and external stakeholders, including business units, clients, and vendors.
• Ensure effective communication and collaboration between IT teams and other departments.

Resource Management

• Allocate resources efficiently to optimize project delivery.
• Manage the recruitment, development, and retention of IT talent.
• Ensure the IT team is adequately trained and equipped with necessary skills and tools.

Quality Assurance

• Implement and maintain quality assurance processes to ensure high-quality IT solutions.
• Conduct regular reviews and audits of IT projects to identify areas for improvement.
• Address issues or challenges during the project lifecycle.

Risk Management

• Identify and mitigate risks associated with IT projects.
• Develop and implement risk management plans and strategies.
• Ensure compliance with relevant regulations, standards, and best practices.