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4.0

based on 2.1k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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164 PhonePe Jobs

Lead Collections - Consumer Lending

10-20 years

Bangalore / Bengaluru

1 vacancy

Lead Collections - Consumer Lending

PhonePe

posted 5mon ago

Job Description

  • Monitor and Control delinquency and minimize credit losses for unsecured lending products.
  • Drive Higher resolution rates across buckets.
  • Develop and execute collection strategies consistent with the nature of exposure and gravity of delays in payment.
  • Work with Risk heads to decipher risks associated with new or enhanced products and enhance the team s ability to identify measure and monitor market risk.
  • Review, maintain control and minimize the cost incurred towards collections of dues.
  • Daily monitoring and regular reviews of delinquent portfolio to make location level strategy effectively give directions and to have smooth operations at all locations Pan India.
  • Develop in an in-depth understanding of our partners business goals to identify win-win opportunities for our partnerships
  • To be the thought leader for the collections function, championing the cause of continuous improvements in the Function s performance.
  • Strong Analytical & Problem-solving ability - The ability to systematically think through a problem.
  • Implement new strategies to reduce flows, initiate effective tools to enhance collection and collections tracking mechanisms.
  • Ability to manage multiple stakeholders from internal and external by exhibiting strong business acumen.
  • Highly result oriented, ready to take challenges and able to work under pressure.
  • Ability to deliver training on Improvement methodologies, New strategies and Technologies.
  • Leading the efforts towards tracking operational cost, optimizing existing resources and achieving higher results with the minimal efforts, and continuously look out for deploying advance technologies at the regular intervals. Taking control of the processes at Business level and creating efficiencies by restructuring process / policy along with automating by working with
  • the collaboration of product team.
Attributes we are looking for
  • 10+ years of collections experience, with expertise in process excellence as we'll for Existing and New Business.
  • Experience in New age NBFCs or Banks or Fintech is mandatory.
  • MBA / Graduate from top tier institutes
  • Experience of managing a large team across india is mandatory.
  • Ability to work with senior leadership and management teams across business units.
  • Team Handling: Recruit, mentor and motivate the team to achieve targets on regular basis. Drive the team and deliver outcomes for self and team.
  • Business Acumen: Analyse the effectiveness of the processes on a day-to-day basis and course correct. Has deep sense of ground reality and leverages it to achieve results.
  • Analytical: Drive specific process efficiency metrics and be accountable to drive data-driven decision making.
  • Managing Stakeholder: Manage disagreements maturely and align stakeholders. Communicate proactively and help bring clarity around deliverables and owners.
PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)
  • Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
  • we'llness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
  • Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
  • Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
  • Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
  • Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Employment Type: Full Time, Permanent

Read full job description

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People are getting interviews at PhonePe through

(based on 186 PhonePe interviews)
Job Portal
Referral
Campus Placement
Company Website
Walkin
Recruitment Consultant
31%
19%
16%
10%
7%
4%
13% candidates got the interview through other sources.
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What people at PhonePe are saying

What PhonePe employees are saying about work life

based on 2.1k employees
54%
61%
63%
98%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

PhonePe Benefits

Health Insurance
Job Training
Team Outings
Work From Home
Soft Skill Training
Free Transport +6 more
View more benefits

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PhonePe Bangalore / Bengaluru Office Location

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Bengaluru Office
Headquarter
Ashford Park View, Site No – 9 Industrial Layout, Koramangala 3rd Block,80 ft Road Bengaluru
560034

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