Banking Business Operation Professional

• We are seeking a highly skilled and experienced Senior Banking relationship and Fund Transfer Specialist to lead our fund transfer operations.
• This role is pivotal in ensuring the smooth execution of fund transfers to our merchants, optimizing processes, and maintaining high standards of compliance and risk management.

Relationship Management:
o Build and maintain strong, long-term relationships with Banking Partners, primary point of contact.
o Proactively identify and pursue new business opportunities to expand the new solutions that can be offered to our merchants and increase portfolio growth.
o Conduct regular meetings to review performance, discuss strategies, and identify opportunities for additional services.
o Coordinate with cross functional teams to ensure timely and efficient service delivery as per the agreed norms.

Fund Management:
o Oversee and manage all aspects of fund transfer operations, including processing, monitoring, and reconciling transactions.
o Ensure timely and accurate execution of fund transfers, adhering to company policies and regulatory requirements.
o Collaborate with Banking partners, Regulatory entities cross-functional teams to optimize transfer processes and implement best practices.

Compliance and Risk Management:
o Ensure compliance with relevant financial regulations, and know your customer (KYC) requirements.
o Conduct regular audits and risk assessments to identify and mitigate potential issues in fund transfer processes.
o Stay up-to-date with industry trends and regulatory changes to ensure ongoing compliance.

Process Improvement:
o Analyze current fund transfer processes and systems to identify areas for
improvement.
o Implement process enhancements and technology solutions to increase efficiency and reduce operational costs.

Reporting and Documentation:

Stakeholder Management:
o Serve as the primary point of contact for escalated fund transfer issues and resolve complex inquiries.
o Build and maintain strong relationships with financial institutions, partners, and stakeholders.

Team Leadership and Development:
o Lead and mentor a team of fund transfer specialists, providing guidance, and support.
o Foster a collaborative and high-performance work environment, promoting
continuous improvement and professional growth.