Key areas of responsibilities Proactive monitoring of CRM leads and opportunities statuses for timely creation of commercial offers and avoidance of duplicates. Responsible for the creation of pre-bid documentation and presentations for existing and potential customers Proceeding Quotation Desk (QD) requests and preparation of QD output with certain time limits according to KPIs. Interaction with Marketing, Master Data and Order Desk to prepare QD output. Get QD output approved by relevant Approvers according to Delegation Matrix. Cost and price calculation. Gathering quotation prerequisites. Quotation creation/change in SAP/Excel. Conversion of QD output to Commercial Offer. Prepare Commercial Offer for Customer (paper or electronic version) including alignment of non-standard terms with relevant stakeholders. Get the confirmation of Commercial Offer from Customer or KAM. Ask Order Desk to place order based on Signed/Confirmed Commercial offer. Enable the development of strong customer relationships. Responsible for the Contract Variation process Initiate Business case creating in case of Complex Quote (services, extended warranty etc.). In charge of Business case preparation and approval. Enter special prices in SAP before shipment. Quarterly analysis of tender results (total amount of tenders found, total amount of tenders won, reasons of nonparticipation, partner participation) Make sure that all special prices were entered correctly before shipment.
Key performance indicators Philips behaviors and competences Proven and successful track record in the development and implementation of bids and tenders. Strong team player with the ability to engage across key business areas. Attentions to details Deliver results The ability to manage stakeholders Certified LEAN Basic