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Service Manager/Shift Leads - L2
Perydot
posted 3mon ago
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Key skills for the job
Job Description
Role Requirements
Educational Qualifications
- B Tech / BE or equivalent. Master Degree in IT would be preferable
Experience (Type Nature)
- 8-10 years of service delivery experience
- Graduate in any discipline
- Shows great commitment to the work
- Analytical and problem-solving capabilities
Skills Technical Competencies
- Knowledge of ITIL framework understanding.
- PMP/GB/BB Certificate would be preferred
- Strong Interpersonal skills, tenacity and flexibility
- Proficient in MS Word, Excel, Access, PowerPoint
- Ability to manage and prioritize tasks efficiently
- Readiness to demonstrate a proactive attitude
- Excellent verbal and written communication skills
Employment Type: Full Time, Permanent
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