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320 PepsiCo Jobs

Deputy Manager

3-5 years

₹ 6.5 - 16.5L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Hyderabad / Secunderabad

Deputy Manager

PepsiCo

posted 11d ago

Job Role Insights

Flexible timing

Job Description

Overview
  • Handle high volume claims efficiently within the High Radius portal, ensuring thorough investigation, resolution, and timely updates with 48 hours of receipt.
  • Monitor and process customer claims submitted via the ANZ Credits Inbox within 24 hours, ensuring prompt and effective communication.
  • Monitor and follow up on missing Proof of Delivery documentation for customer invoice management, ensuring accurate and timely uploads into SAP and/or the HRC system for efficient resolution
  • Investigate and follow up on delayed or missing POD documentation to avoid disruptions in processing.
  • Review invoices received from co-manufacture and/or 3PL, validate its authenticity and accuracy, process payment via SAP.
  • Collaborate with accounts payable, ensuring valid invoices are paid within deadline, and reconcile any discrepancies.
  • Process customer claims within 48 hours of receipt and maximise clearance rate.
  • Process and follow up missing POD for customer invoice management and upload into SAP and/or HRC system for resolution.
  • Deliver highest quality of service to customer enquiries, ensuring swift and accurate resolution and keeping the customer always informed of progress/resolution
  • Capability in collaborate with multiple stakeholders to resolve any payment or invoice discrepancies.
  • Requires methodological approach in record keeping and transaction traceability.

Responsibilities
  • Develop winning relationships with AU Snacking Portfolio team & all key stake holders within AU.
  • Partner with AU Commercial team to revise and refine reporting requirements, ensuring outputs remain relevant, meaningful, and user-friendly to best support decision-making
  • Ensuring the highest levels of agility and support are provided.

Support business development and continuous improvement initiatives to drive growth and efficiency both within AU and ICC


Qualifications
  • Customer-centric attitude
  • Strong verbal and written communication
  • Data entry High Level of Speed and Accuracy
  • Ability to remain calm under pressure
  • Meets deadlines
  • Personable and polite manner
  • Degree qualified in Business/Engineering (Data)/Commerce
  • Working experience in Advance Excel for Reporting & Data Validation
  • Highly proficient in MS Office Applications.
  • Working experience or Intermediate level knowledge in Power BI.
  • Working experience in SAP for Order to Cash process
  • High attention to detail
  • Strong Analytical skills.
  • Strong Stakeholder management.

Essential

  • Strong written and verbal communication skills. Should be fluent in English with excellent interpersonal skills
  • Excellent organization and prioritization skills to handle dynamic situation & competing priorities
  • Proactive, responsive and results driven. Should be able to work with multi-functional teams with multiple tasks
  • Quick Learner with an adaptable approach

Good to have:

  • Shows initiative and works well with others
  • Embraces an open team environment
  • SAP and MS Office proficient
  • Experience in managing international stakeholders

Employment Type: Full Time, Permanent

Read full job description

PepsiCo Interview Questions & Tips

Prepare for PepsiCo Deputy Manager roles with real interview advice

Top PepsiCo Deputy Manager Interview Questions

Q1. In Sponsored Products, how many types of campaigns can you make?
Q2. Are you familiar to environment where you have to explain what is it that you do to a 5 year old?
Q3. What are the key metrics that you track to measure the performance of a brand in a particular market?
View all 93 questions

What people at PepsiCo are saying

3.7
 Rating based on 53 Deputy Manager reviews

Likes

It provides cab/transport

Dislikes

.Promotion is based on favortism. .Biasness during hike .Internal movement is completely based on politics and if you know the hiring manager without any skills. .No transparency.

  • Salary - Poor
  • +6 more
Read 53 Deputy Manager reviews

Deputy Manager salary at PepsiCo

reported by 521 employees with 2-10 years exp.
₹5.5 L/yr - ₹16.5 L/yr
24% more than the average Deputy Manager Salary in India
View more details

What PepsiCo employees are saying about work life

based on 2.6k employees
66%
49%
39%
97%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

PepsiCo Benefits

Submitted by Company
Health and insurance benefits
Work/life benefits
Well-being
Retirement benefits
Submitted by Employees
Job Training
Health Insurance
Soft Skill Training
Free Transport
Team Outings
Cafeteria +6 more
View more benefits

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