Gis Engineer

Job Duties: The GIS Technician will assist in the development, implementation, maintenance and use of GIS technology to the Engineering department by performing the following essential job duties:

• Participates in the development, implementation, maintenance and use of the GIS system
• Assist in data organization and management, digitize and maintain spatial databases; document procedures, validate data for accuracy and completeness, complete approved metadata forms and produce maps of the resulting information;
• Participates in the preparation, digitizing and editing of standard map requests as required
• Maintains quality control for information entered into the GIS system and for existing map products
• Help Desk
• Manages help desk inflow from end users
• Responsible for
• Tier 1 tickets
• Escalates
• Tier 2 & 3
• Outages
• Training
• User management 
• Add New Edit Users
• Remove Edit Users
• Add Viewer Users
• Remove Viewer Users
• Monitor technician information API sync 

Required Knowledge, Skills and Abilities

• Strong problem-solving, organizational skills and the ability to multi-task
• Have excellent work habits, including a willingness to work the hours necessary to get the job done, especially when important deadlines cause greater than normal departmental pressures
• Must have the ability to establish priorities, work independently, and proceed with objectives without supervision
• Must have knowledge of various analysis tools on ArcGIS/QGIS
• Knowledge of Various GIS data conversion tools

Education:

Bachelors degree in GIS, Geography, Engineering, Urban Planning, Computer Science or a related field

Experience:

• One year of relevant prior experience; Experience with GIS software, including ESRIs ArcGIS Desktop and ArcGIS Pro
• GIS, Mapping experience