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Genpact
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8 Genpact PD Jobs
PD
Genpact
posted 16d ago
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Flexible timing
Key skills for the job
Job Description
Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Process Developer - Retail Banking (Financial Crime)
In this role , you have to process non fraud disputes . Process execution would entail working on tasks, which are mostly well-defined and routine. Your work area would also require doing data transactions and interaction via calls. As part of operations team, your contribution would also come in form of sharing knowledge and standard methodologies which you follow so that both you and the team gain from each other.
You should be Detail oriented and have shown delivery of high quality output with strong focus on fulfilling customer needs and requirements
Able to balance change with ability to adjust to changes in systems & process readily and are Resilient i.e. balance pressure from a variety of factors and situations.
Responsibilities
- Executing pre-defined tasks with minimum supervision
- Execute transactions and complete the assigned routine tasks within specified time frames and meeting the agreed accuracy levels
- Adherence to defined performance level parameters (efficiency, quality etc.)
- Sharing standard methodologies and process ideas
- Identifies problem through audits or customer feedback
Qualifications we seek in you
Minimum Q ualifications / Skills
- B. Com Or any other equivalent Graduate degree
- Prior experience in C ard Dispute/Chargeback/Fraud
Preferred Q ualifications / Skills
- Prior exp. Preferably in voice
- Proficient in written and verbal English interpersonal skills.
- Good knowledge of MS Office.
- Ability to type between 40-60 words per minute with more than 90% accuracy
Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook .
Employment Type: Full Time, Permanent
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What PD at Genpact are saying
Rating based on 23 PD
reviews
Anonymous · Customer Success, Service & Operations
in Gurgaon / Gurugram
Likes
Work inviroment good
- Salary - Good+6 more
Dislikes
For new MoM WFH should b there for 4,5 yr so that mom can handle baby toddler more better with work
PD salary at Genpact
reported by
103
employees
with 1-8
years exp.
₹1.8
L/yr - ₹6
L/yr
At
par with the average PD Salary in India
View more details
What Genpact employees are saying about work life
based on 30.3k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Genpact Benefits
View more benefits
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Genpact Noida Office Location
Noida Office
Noida: Unitech Info Park, Tower 8, Plot No. 20 & 21, Sector – 135, Noida - 201301, Uttar Pradesh.
Noida
201301
201301
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