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Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Process Developer-Talent Acquisition

Role Summary:

The HR Shared Services Coordinator will provide high quality, comprehensive support on key HR processes and HR transactions that involve supporting applicants at Vail Resorts from their initial application through their transition to an active employee. This role will deliver exceptional customer service and reliable answers to applicants, employees and people managers. They will also execute efficient processes resulting in more consistent data and insights.

Responsibilities:

• Serves as primary point of contact for applicants, acting as a guide to open positions depending on candidate preference, qualifications, and business needs.

• Facilitate screening process, informational phone calls and text messages, interviews, and offers to ensure appropriate staffing for all significant operating periods

• Execute all operational processes, and complete associated documentation, that support the hiring process.

• Meet or exceed Service Level Agreements for all processes

• Create a positive team environment and exceptional service culture by demonstrating Vail Resorts values in all interactions

• Provide feedback for continuous process improvement to assist in the TASS learning cycle .

• Manage multiple tools such as applicant tracking system workflow, knowledge management database, and reporting platforms .

• May be asked to work on projects, transactional work, working requests through Service Now cases, and communicating to hiring managers in regards to their job requisitions .

• Maintain confidential and sensitive information.

• This is seasonal work that will most likely be August to December .

Qualifications we seek in you

Minimum Qualifications

• Bachelor s or equivalent education

• Strong organizational skills with an ability to handle multiple tasks simultaneously.

• Demonstrated attentiveness and responsiveness to customer needs with exceptional outcomes.

• Strong written and verbal communication skills.

• Ability to use a PC as well as Microsoft Office Suite and other human capital management software.

• Associate or bachelors degree from an accredited institution

• Experience with high volume recruiting - preferred

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit, paying to apply, or purchasing equipment or training.