Process associate

As part of the Mortgage services team, you will be required to:
Ability to comprehend information/data set
Ability to deliver work as per agreed accuracy service levels along with good efficiency
Communication with onshore team for getting the resolutions on pending information
Qualifications we seek in you
Minimum qualifications
Any graduate
Preferred skills
Ready to work on stretched working hours due to volume fluctuations
Good comprehension & e-mail writing skills
Decision making skills required
Ability to analyze and observe things
Interpersonal Skills
Excel Skills Intermediate
Take non scripted inbound & outbound calls
Awareness of Microsoft office resources