Inside Sales Associate

At PayGlocal, we are revolutionizing the world of cross-border payments through our innovative and secure solutions. As payment enthusiasts, we understand the intricacies and complexities of international transactions. Our mission is to simplify this process for a global audience, providing a seamless and user-friendly experience that instils confidence rather than intimidation.

We recognize that the cornerstone of our success lies in exceptional UI/UX design and a strong, compelling brand identity. We are seeking a talented UI/UX Designer to join our dynamic team and take charge of shaping our visual identity and user experience. This is an incredible opportunity to work on a complex, intricate product for the international eye.

What will you be working on

1. Lead Management: Take charge of inbound leads from diverse channels, including website inquiries, phone calls, emails, and live chats.
2. Engagement: Respond promptly to all inquiries and follow up effectively to guide prospects through the sales journey.
3. Needs Assessment: Conduct thorough assessments to understand potential customers needs and tailor solutions that resonate.
4. Collaboration: Work closely with our marketing team to provide valuable feedback on lead quality and campaign effectiveness.
5. CRM Mastery: Maintain accurate records of all interactions and sales activities in our CRM system, ensuring data integrity.
6. Performance Monitoring: Track and report on key sales metrics related to lead conversion and pipeline management.
7. Continuous Improvement: Share insights and recommendations to enhance lead generation strategies based on customer feedback and market trends.
8. Relationship Building: Foster strong relationships with potential customers and internal stakeholders to ensure alignment and support throughout the sales process.

Qualifications

1. Master s / Bachelor s degree in Business Administration, Marketing, or a related field is preferred
2. 1-2 years of relevant experience in inside sales or a related field.
3. Strong organizational skills with the ability to manage and prioritize tasks effectively.
4. Excellent interpersonal skills with a knack for engaging customers over the phone and via email
5. Ability to work collaboratively across teams and influence stakeholders to achieve sales goals.
6. Analytical mindset with a focus on metrics-driven decision-making and continuous feedback