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Senior Technical Writer
5-8 years
Chandigarh, Pune, Bangalore / Bengaluru
1 vacancy
Senior Technical Writer
Pathlock
posted 4hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- As a self-starter, proactively acquire knowledge about the products to create user-centric documentation.
- Conduct interviews with SMEs to gather information on specific topics.
- Analyze and synthesize information from recorded sessions to create comprehensive and accurate content for documentation and knowledge base.
- Create KB articles that are easy to understand and follow, with clear and concise language.
- Continuously review and improve KB articles and documentation based on feedback from stakeholders.
- Collaborate with stakeholders to ensure that the documentation deliverables meet their needs and expectations.
- Bachelors degree with 5 to 8 years of experience in technical writing and knowledge management.
- Experience with content management systems and tools such as SharePoint, Confluence, and other knowledge management platforms.
- Experience with HTML, CSS, and Markdown.
- Experience conducting interviews with SMEs and creating documentation.
- Strong writing and editing skills, with the ability to communicate technical information clearly and effectively.
- Adhere to the Microsoft style guide for content creation, ensuring consistency and adherence to industry standards.
- Ability to work independently and be a self-starter, as well as collaborate with stakeholders from different departments and levels of the organization.
- Ability to work independently and manage multiple projects simultaneously and meet the delivery date.
- Experience with ERP systems such as SAP and Oracle is preferred.
- Experience in video creation and editing is an added advantage.
Employment Type: Full Time, Permanent
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