Key Accounts Manager

• Spreading Brand awareness by educating clients/customers about our product/services as per SOPs.

• Generating revenues by selling Add-Ons and VAS services to the clients and meeting activation targets.

• Co-ordinating with central procurement team/vendors for tag and other item delivery. • Co-ordinate and follow up with different internal and external stakeholders for scheduling camp and to launch new product/services.

• Extensive travelling all across city to meet the clients/customers and resolve queries and issues.

• Taking new creative initiative for better brand visibility and penetration and app adoptions • Collaborate closely with the tech, Ops and other teams to deliver change in a coordinated way, aligned with business objectives.

• Delivering presentations/training and demonstrations to clients and other stakeholders. • Exhibit in-depth knowledge of company, product, service or idea and create a buzz & excitement around all B.A activities

• Training BA executives about new product/services and any amendments in the product/services/processes.

• Employing interactive materials such as videos, charts, or slideshows for virtual/remote training and to share information about a product or service, when necessary.

• Work with product team internally to give insights collected from the ground and help to shape them into product features

• Designing new processes/optimizing the existing one to reduce the overall cost of BA process on site level

• Identify target customers and come up with creative ways to reach ; engage them

• Scheduling BA camp on sites which are on boarded in the system and assure that there would be no delay in doing BA camp.

• Share regular report on customer feedbacks about product/services with management and other factors influencing client acquisition.

• Assuring all the data related to customers/sites/BA camps should be collected and captured on time in our systems/trackers.

• Monitor progress of BA campaigns using various metrics and submit reports of camp performance

• Leads and manages a team of 5-10 BA executive and designing & tracking their KPIs/KRAs.

• Assists in interviewing, hiring, orientation, and training of new team members.

• Collaborate with managers in preparing BA budgets and monitoring expenses

• Highly creative with ability to think out of box. Proven ability to implement brand and marketing strategies.

• Identify opportunities for campaigns that will lead to an increase in brand/app adoption