Team Leader/Manager - US Key Accounts (3-5 yrs)

Company Introduction - Pacific Group of Companies:.

- Established in 2008, Pacific was formed to serve the clients with the best services in the field of outsourced accounting.

- As years passed, we have become leaders in the Outsourcing field because of our excellent client service and dedicated efforts.

- Pacific has always been a 'People First' organization where each resource is valued for the skills and dedication they have.

- The drive to help our clients grow and succeed has led the organization's phenomenal growth over the past few years.

- Today, the Pacific Group has not just marked its success in Outsourced Accounting, but also in Software, Recruitment and Marketing fields.

- OUR VISION To create an institution that is built and run on strong Human Values; an institution that encompasses its Employees, Clients and other Stakeholders as a part of a big family ensuring Holistic Growth & Well-being for all.

- OUR MISSION To be recognized as a quality-conscious and dependable outsourcing partner for growing businesses globally by positively partnering with them in their success journey with our innovative solutions and operational excellence.

OUR COMPANIES :

- Pacific Global Solutions Ltd India Based Accounting KPO (Website: https://www. pacificglobalsolutions. com/).

- PABS US Based Accounting Company (Website: https://www. pacificabs. com/).

- TechnoMark Software Services Company (Website: https://technomark.io/).

- PathQuest Software Product Company (Website: https://pathquest.com/).

- Gyaata Solutions Marketing Agency (Website: www.gyaata.com).

- Our LinkedIn Profile https://www.linkedin.com/company/pacificgroupofcompanies/.

Qualifications:

Direct Team management.

- Need to ensure higher accuracy achievement ratio for all client and resources.

- Prepare/Update new employee training plan per client requirements.

- Maintain quality of Financial and Monthly reports.

- Maintain client relationship.

- Management Reporting based on measurable Key Result Areas (KRA).

- Advanced computer skills on MS Office, accounting software and databases.

- Guiding processors for some complex entries.

- Responsible for complete and accurate month close for assigned clients.

Review of Financials:

- Provide coaching and guidance to staff on accounting and client issues.

- Establish clear escalation procedures with high rate of internal resolution and manage them.

- Achieve Service Level Agreement (SLA) through strong operational delivery - productivity and accuracy.