Solaris Administrator - System Support (4-7 yrs)

Position : Solaris Admin

Exp : 4+ years

Location : Navi Mumbai (Onsite)

SOLARIS Job Description :

System Administration and Support :

- Solaris OS management, covering versions 9/10/11 and systems like T5, T7, M7.

Handle a spectrum of system administration tasks, including but not limited to :

- User and group management

- System start-up and shutdown

- Service modification and optimization

- Crontab entries management

- ACL modifications and file system management

- Root and ignite backups

Virtualization and Performance Optimization :

- Manage Oracle Solaris virtualization environments, encompassing LDOMs and Zones.

- Implement their sound knowledge in Solaris 9/10/11 Operating systems, with a focus on performance tuning and efficient issue troubleshooting.

Server Management and Backup :

- Utilize advanced tools for server management and backup, ensuring the reliability and availability of Solaris-based systems.

- Use proactive monitoring tools, such as open view, Tivoli, Big-brother, Data Protector, etc., for efficient issue detection and resolution.

- Employ backup management software like Legato, Net backup, TSM, VERITAS, Omni back, etc., for robust data protection.

Cluster Management and Storage Technologies :

- Manage SUN/VERITAS clusters effectively, ensuring high availability and fault tolerance.

- Using a fundamental understanding of various storage technologies to optimize system performance and storage utilization.

Adherence to SLAs and Escalation Management :

- Adhere to SLA response and resolution times, ensuring prompt and efficient service delivery.

- Implement a robust escalation matrix for timely resolution of complex issues and continuous improvement.

Business Continuity and Disaster Recovery :

- Lead and participate in Business Continuity Planning (BCP) and Disaster Recovery (DR) drills on a periodic basis.

- Ensure the readiness of the organization to handle unexpected events and maintain business continuity.

Certification and Continuous Learning :

- Maintain certifications in Solaris OS, to stay current with industry best practices.

- Encourage continuous learning within the team to adapt to evolving technologies and enhance skill sets.

Vendor Management and Outsourcing Oversight :

- Conduct regular vendor reviews to assess performance and adherence to service levels.

- Effectively manage outsourcing arrangements, ensuring alignment with organizational objectives. Communication and Soft Skills:

- Team will demonstrate strong interpersonal skills, collaborating effectively with peers, vendors, and staff members.

- Team will maintain a professional, positive, and approachable demeanor, especially when handling confidential information.

- Team will formulate and clearly communicate ideas to various stakeholders, fostering effective collaboration.

Shift Operations and Global Support :

- Adapt to 24/7 shift operations, catering to the required Solaris OS support.

- Provide fluency in English and the primary language of the supported country or region.

Technical Communication and Documentation :

- Team will communicate technical content effectively, facilitating knowledge transfer within the team and to end-users.

- Team will ensure comprehensive documentation of processes, configurations, and issue resolutions.

ITSM Processes and Quality Assurance :

- Team will possess in-depth knowledge of ITSM processes for efficient call logging, tracking, and closure procedures.

- Implement quality assurance measures to enhance service delivery and customer satisfaction.

Deliverables :

The following detailed deliverables are considered :

- Regular progress reports.

- Incident reports.

- Documentation of installations and configurations.

- Scripts for day-to-day operations.

- Completed disaster recovery activities documentation.