Sr Technical Consultant -Network L2

Senior Technical Consultant (Onsite Resource) :

Ability to handle L2 Data tickets MAC Activity / Trouble Shooting & BAU for Customer.

5 to 7 year of Related Experience in Customer Facing organization from the SI Domain

Key Responsibilities

• Provide support for all WAN projects like upgrades & new installation by working with local Telecom companies and carriers like BSNL, MTNL, VSNL, TTML, Tata Indicom, Bharti Airtel etc.
• Timely testing / termination of WAN links ( MPLS Links, Point to Point Lease line & ISDN Line) & configuration of related equipment (e.g. DLC, MUX, MDFs, etc.)
• Co-ordinate with vendors regarding Major Incident & Changes.
• Cisco Data System Configuration and Administration.
• Minor Incident Trouble Shooting
• Network review at per site requirement.
• Coordinate with customer site local contact for reported problem.
• Monitoring of Devices and report it if there is any issue.
• Change Management
• Knowledge management (KEDB)
• Documentation and Reporting
• Working in Shift as per Roaster.

Hands on experience of configuration and maintenance of Cisco Data Technology solutions Routing and Switching Technologies and good experience in administration & maintenance of Cisco Data solution.

* Excellent knowledge of Cisco Router, Switches, Nexus, Wireless Acess Points.

* Perform Incident Management Including Serivice Request and Restortion for Major and Critical Tickets

Hands on experience (Configuration and maintenance) on Cisco Data Products like :

• Good Understanding of Switching & Routing Technology
• Hands on experience for Cisco catalyst switching products like Cat 2900/Cat 3500/Cat 3750
• Hands on experience for Cisco ISR Routers 1900/2900
• Architecture knowledge of Cisco Catalyst Switching Products like Cat 4500/Cat 6500
• Cisco Routing protocol BGP, RIP, EIGRP, OSPF
• Knowledge of Switching STP, VLAN, HSRP,VTP
• Cisco AP Configuration such addition in controller etc.
• Monitoring of devices and report if there is any issue.
• Ability to work at customer site
• Ready to work in Shift : First and Second Shift