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Team Lead
Orange Business
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Accountable to drive team members to deliver outstanding customer experience via on-time, right first time implementation of customer RFCs.
- Participate in review of LOE for new customers
- Drive key KPI s for team
- Perform skill gap analysis and facilitate trainings as required.
- Prepare reports and share important updates with management.
- Participate in global VPO calls and share inputs with team.
- Drive teams to complete the audits and perform security audits for all supported customers.
- Support technical and non-technical escalations
- Drive process compliance.
- Cascade changes in processes, tools and support entities to teams
- Lead transformational changes in the team.
- SME for technical trainings.
about you
- FortiGate next generation firewalls, both physical and virtual.
- FortiWeb Web Application Firewalls.
- FortiSwitch or the integration of existing switching infrastructure with a managed FortiGate.
- Fortinet SME to support FTNT product lines. Consultant will be responsible for testing, troubleshooting, consulting on and implementing best practices, configurations reviews.
- They will participate in design discussions, help support/promote Fortinet security products. They will be supporting multiple FortiGate HA clusters and MUST have experience ALL of the following Fortinet products:
- Provisioning of Fortinet FortiGate Firewall solutions
- Cyber Security solution implementation & configuration
- IP Network security implementation
- Remote configuration & commissioning
- End to end deployment
- Change & delivery management.
- Network provisioning & deployment product deployment
- Process management
- Governance & Control
Employment Type: Full Time, Permanent
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What people at Orange Business are saying
Rating based on 8 Team Lead
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Anonymous · Customer Success, Service & Operations
in Navi Mumbai
Work culture & work life balance.
- Skill development - Good+4 more
Nothing so far.
Team Lead salary at Orange Business
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