Key Accounts Manager

Role & responsibilities

• Upsell and cross-sell company services to existing clients, driving additional revenue
• Nurture relationships with current key accounts to ensure continued business and high customer satisfaction
• Identify new business opportunities and onboard new clients
• Develop and execute strategies for account growth, focusing on client retention and satisfaction
• Achieve monthly, quarterly, and yearly sales targets
• Collaborate with the sales and support teams to ensure timely delivery and execution of services

Preferred candidate profile

• Proven experience in account management, including upselling and cross-selling of services
• Strong relationship-building and negotiation skills
• Ability to identify opportunities for business growth within existing accounts
• Experience in managing and expanding client portfolios
• Strategic thinking with a focus on long-term business development
• Excellent communication and presentation skills