AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
57 Okta Jobs
Collections Analyst
Okta
posted 6d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Job Responsibilities:
- Monitor portfolio of accounts, ensuring timely follow-up on outstanding invoices
- Send reminders and collections notices on past due invoices
- Recommend deactivations for past due accounts and/or work stoppage
on past due implementations
- Drive resolution of disputes including tax, POs, billing and other issues,
while monitoring trends of disputes
- AR refund requests
- Escalate payment plan requests to Senior or above in accordance with
department policy
- Maintain customer records including contacts, payment trends, and
payment runs
- Log daily collections activity
- Reconcile customer accounts
- Escalate bankruptcy filings to lead and manager
- Collaborate with internal and external representatives to address issues
- Build and maintain relationships with internal parties
- Internal projects, as required
Qualifications:
- 3+ years of experience in Collections, with a majority in the Technology Industry
- Experience in the tech and SaaS experience (highly preferred)
- Strong problem-solving skills, high level of curiosity, find solutions and deliver
results
- Solid experience with key financial tools and ERP systems (NetSuite preferred)
as well as Microsoft Office skills including Excel and PowerPoint
- Bachelors Degree or equivalent work experience
Employment Type: Full Time, Permanent
Read full job descriptionOkta Interview Questions & Tips
Prepare for Okta roles with real interview advice
What people at Okta are saying
What Okta employees are saying about work life
based on 12 employees
Strict timing
Monday to Friday
No travel
Day Shift
Okta Benefits
View more benefits
Compare Okta with
Compare
Zscaler Softech
Compare
Palo Alto Networks
Compare
NortonLifeLock's
Compare
CyberArk
Compare
Proofpoint
Compare
CrowdStrike
Compare
FireEye
Compare
Splunk
Compare
Trend Micro
Compare
Qualys
Compare
MagicPin
Compare
Stylebaazar
Compare
HealthKart
Compare
Awign Enterprises
Compare
Nestaway
Compare
Way.com
Compare
Shaadi.com
Compare
Flyhomes
Compare
Simplimadly
Compare
Similar Jobs for you
Senior Analyst - People Systems (Cornerstone Ondemand)
6-10 Yrs
Bangalore / Bengaluru
Share an Interview