ODN Digital - Account Manager - eCommerce - Fashion Industry (4-5 yrs)

- We are seeking an experienced and detail-oriented Account Manager to join our team in the e-commerce industry.

- The ideal candidate will have a strong background in managing client accounts within an agency environment, especially in the fashion category.

- This role requires expertise in e-commerce marketplaces and a deep understanding of fashion trends.

- The Account Manager will build strong client relationships, manage data-driven insights, and drive growth through client relations and sales expertise.

Key Responsibilities

- Develop and maintain strong client relationships, acting as the primary point of contact to ensure satisfaction and long-term partnerships.

- Provide valuable insights and recommendations to clients, leveraging knowledge of the fashion industry.

- Optimize clients' product presence and performance on e-commerce marketplaces, ensuring growth and visibility across platforms.

- Collaborate with internal teams to develop tailored e-commerce strategies aligned with clients' goals.

- Manage large sets of data for both internal and client use, ensuring accuracy.

- Conduct regular analysis and reporting on account performance, presenting actionable insights to clients and stakeholders.

- Identify growth opportunities for clients using a blend of client relations and sales techniques.

- Manage multiple client accounts, prioritizing tasks to meet deadlines and deliver exceptional service.

- Requirements - Proven experience as an Account or Category Manager in an agency or e-commerce marketplace, ideally within the fashion industry.

- In-depth knowledge of the fashion category and e-commerce marketplaces.

- Familiarity with operational standards, best practices, and performance metrics in e-commerce marketplaces.

- Strong analytical skills with the ability to manage and interpret large datasets for insights and account performance.