Upload Button Icon Add office photos
filter salaries All Filters

17 Oben Electric Vehicle Jobs

Area Service Manager

4-9 years

Pune, Lucknow, Ahmedabad

1 vacancy

Area Service Manager

Oben Electric Vehicle

posted 14hr ago

Job Description

Area Service Manager EV Two-Wheeler Segment | Oben Electric 🚀
Company: Oben Electric

Employment Type: Full-time


🔹 About the Role:


The Area Service Manager will be responsible for overseeing after-sales service operations within a designated region. The role focuses on ensuring high customer satisfaction, optimizing service processes, managing service centers, and leading a team of technicians to support the growing EV two-wheeler brand. The manager will also play a key role in ensuring charging infrastructure, maintenance, and service operations are handled effectively.


🔹 Key Responsibilities:


1. Service Operations Management


✅ Oversee day-to-day service operations for EV two-wheelers.
✅ Supervise installation, maintenance, and repair of EV components, including batteries, charging systems, and motor control units.
✅ Monitor service center performance and ensure compliance with quality standards.


2. Technical Expertise & Support


✅ Provide technical guidance on EV diagnostics, repairs, and preventive maintenance.
✅ Stay updated on latest EV technologies, software updates, and troubleshooting techniques.
✅ Collaborate with engineering teams for complex repairs.


3. Customer Service & Satisfaction


✅ Ensure prompt resolution of customer issues to maintain high satisfaction levels.
✅ Analyze customer feedback and warranty claims to improve service efficiency.
✅ Implement strategies to minimize vehicle downtime.


4. Team Leadership & Development


✅ Recruit, train, and manage a team of service technicians and support staff.
✅ Conduct regular training sessions on new technologies and safety protocols.
✅ Monitor KPIs for service quality, turnaround time, and customer experience.


5. Charging Infrastructure & Network Support


✅ Ensure smooth functioning and maintenance of public and private charging infrastructure.
✅ Collaborate with partners to expand charging network coverage.
✅ Oversee home and commercial charging installations, ensuring safety compliance.


6. Parts & Inventory Management


✅ Ensure availability of spare parts, including battery packs, connectors, controllers, and sensors.
✅ Work with logistics teams to streamline spare parts supply and reduce disruptions.
✅ Manage inventory systems for efficient demand prediction and stock tracking.


7. Cost Management & Reporting


✅ Manage operational costs while maintaining service quality.
✅ Track financial performance of service centers, including labor, parts, and warranty claims.
✅ Prepare reports on service performance and cost optimization strategies.


8. Compliance & Safety


✅ Ensure compliance with EV safety standards and regulations, particularly battery handling.
✅ Conduct safety audits and training to minimize risks in EV servicing.
✅ Promote a strong safety culture within the service team.


🔹 Key Requirements:


✔️ 7+ years of experience in service management in the EV or two-wheeler industry.
✔️ Strong technical knowledge of EV components and diagnostics.
✔️ Proven experience in customer service, team leadership, and network expansion.
✔️ Ability to analyze market trends and enhance customer experience strategies.
✔️ Strong understanding of charging infrastructure and service network operations.
✔️ Excellent leadership, problem-solving, and communication skills.


Employment Type: Full Time, Permanent

Read full job description

Prepare for Area Service Manager roles with real interview advice

What people at Oben Electric Vehicle are saying

Area Service Manager salary at Oben Electric Vehicle

reported by 3 employees with 3-8 years exp.
₹6.2 L/yr - ₹11.3 L/yr
20% less than the average Area Service Manager Salary in India
View more details

What Oben Electric Vehicle employees are saying about work life

based on 92 employees
54%
43%
60%
100%
Strict timing
Monday to Friday
No travel
Day Shift
View more insights

Oben Electric Vehicle Benefits

Team Outings
Free Food
Health Insurance
Job Training
Free Transport
Child care +6 more
View more benefits

Compare Oben Electric Vehicle with

Tata Motors

4.2
Compare

Mahindra Last Mile Mobility

3.8
Compare

Hero Electric

4.0
Compare

Ather Energy

4.0
Compare

Ola Electric Mobility

3.3
Compare

Bajaj Auto

3.9
Compare

TVS Motor

4.0
Compare

Sun Mobility

3.9
Compare

Magenta Power

4.7
Compare

SMARTe

3.6
Compare

InsanelyGood

4.1
Compare

Garuda Aerospace

4.2
Compare

Vegrow

4.1
Compare

Vilcart

3.5
Compare

FarMart

4.1
Compare

Pepper Content

2.4
Compare

Elevate

3.6
Compare

NirogStreet

3.1
Compare

Talkcharge Technologies

3.6
Compare

Meddo

3.1
Compare

Similar Jobs for you

Area Sales Manager at Oben Electric Vehicles

Lucknow, Ahmedabad

7-12 Yrs

₹ 8-18 LPA

Service Engineer at Tata AutoComp

Pune, Ranchi + 1

7-10 Yrs

₹ 5-7 LPA

Area Service Manager at Quantum Energy Limited

Bhubaneswar, Kolkata + 1

5-10 Yrs

₹ 4-9 LPA

Tele Caller at Prudhvi Autocraft (opc)

Hyderabad / Secunderabad

0-5 Yrs

₹ 2-4 LPA

Customer Service Executive at SimplyTrip Mobility Solutions Private Limited

Mumbai, Mumbai Suburban + 1

1-6 Yrs

₹ 2.5-4.25 LPA

Partner Support Executive at Angel One

New Delhi, Delhi/Ncr

1-5 Yrs

₹ 4-5 LPA

Area Service Incharge at Orient Electric

Chennai

5-10 Yrs

₹ 7-12 LPA

Workshop Manager at Vohra Auto Distributors

Pune

6-10 Yrs

₹ 3.5-4.5 LPA

Area Sales Manager at Muthoot Capital Services Ltd

Vijayawada, Hyderabad / Secunderabad + 1

5-10 Yrs

₹ 5-10 LPA

Associate at Delhivery

Gurgaon / Gurugram

1-6 Yrs

₹ 2.5-5.5 LPA

Area Service Manager

4-9 Yrs

Pune, Lucknow, Ahmedabad

14hr ago·via naukri.com

Senior Talent Acquisition Specialist

5-10 Yrs

Bangalore / Bengaluru

14hr ago·via naukri.com

Manager/ AM- Homologation & Certification

5-10 Yrs

Bangalore / Bengaluru

14hr ago·via naukri.com

Production Engineer- Motor

4-9 Yrs

Bangalore / Bengaluru

14hr ago·via naukri.com

Production Engineer- Battery

4-9 Yrs

Bangalore / Bengaluru

14hr ago·via naukri.com

Area Sales Manager

7-12 Yrs

Lucknow, Ahmedabad

14hr ago·via naukri.com

Supply Chain Management Engineer - E&E

7-12 Yrs

Bangalore / Bengaluru

10d ago·via naukri.com

In Process Quality Inspection Specialist: Motor

5-10 Yrs

Bangalore / Bengaluru

16d ago·via naukri.com

In Process Quality Inspection Specialist : Battery

5-10 Yrs

Bangalore / Bengaluru

16d ago·via naukri.com

Senior Executive - Public Relations

3-7 Yrs

Bangalore / Bengaluru

16d ago·via naukri.com
write
Share an Interview