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Associate Solution Architect - Customer Success

5-7 years

₹ 22.46 - 27.1L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Bangalore / Bengaluru

1 vacancy

Associate Solution Architect - Customer Success

o9 Solutions

posted 4hr ago

Job Description


Were on the lookout for the brightest, most committed individuals to join us on our mission Along the journey, we ll provide you with a nurturing environment where you can be part of something truly extraordinary and make a real difference for companies and the planet
About the job
Were on the lookout for the brightest, most committed individuals to join us on our mission Along the journey, we ll provide you with a nurturing environment where you can be part of something truly extraordinary and make a real difference for companies and the planet
Job title
Associate Solution Architect - Client Success
What you ll do for us
  • Demonstrate thorough knowledge of industry best practices, business processes, o9 s solutions, technical architecture, and value proposition
  • Responsible for solution usability and uptime by resolving any customer issues in a timely fashion, ensuring accuracy of data loads and validating the e2e workflows
  • Identify any design issues in the existing setup and co-ordinate with other o9 consultants to solve the business problem Be the single point of contact for any platform level upgrade/patch/hot fix
  • Configure the o9 platform based on the change requests/enhancements post go-live and deliver them to solve deep operations / supply chain problems
  • Create and execute workflow and data analytics test-cases Work on bugs/issues and track progress at resolving issues using support tool
  • Support Super User and End User training, for a global user base
  • Actively help in improving internal processes and product features based on customer feedback by interfacing with the development and operations teams
What you ll have
  • Experience : 5 - 7 years of experience with implementing planning applications is a MUST
  • Education : Btech/BE/MCA/Mtech
  • Languages : SQL, MDX, T-SQL or similar; Statistical, Optimization and Simulation skills through software tools and packages like R, SAS, CPLEX or similar is desirable
  • Skills : Deep understanding of supply chain planning concepts including Demand Management, Distribution Planning, Master Planning and SOP
  • Characteristics : Strong ability to lead by example and demonstrate proficiency in both product and domain Patient listener with the ability to clearly articulate your view point to manage and deliver to customer expectations, even under pressure Ability to analyze and process large amounts of data and complement it with intuition to prioritize and focus on the highest value opportunities or the biggest risks is key
  • We really value team spirit: Transparency and frequent communication is key At o9, this is not limited by hierarchy, distance, or function
What we ll do for you:
  • Competitive salary with stock options to eligible candidates
  • Flat organization: With a very strong entrepreneurial culture (and no corporate politics)
  • Great people and unlimited fun at work
  • Possibility to make a difference in a scale-up environment
  • Opportunity to travel onsite in specific phases depending on project requirements
  • Support network: Work with a team you can learn from every day
  • Diversity: We pride ourselves on our international working environment
  • Work-Life Balance: https: / / youtube / IHSZeUPATBAfeature=shared
How the process works:
Apply by clicking the button below
You ll be contacted by our recruiter, who ll fill you in on all things at o9, give you some background about the role and get to know you They ll contact you either via video call or phone call - whatever you prefer
During the interview phase, you will meet with technical panels for 60 minutes The recruiter will contact you after the interview to let you know if we d like to progress your application
We will have 2-3 rounds of Technical discussion followed by a Hiring Manager discussion
Our recruiter will let you know if you re the successful candidate Good luck!
More about us
o9 Solutions is one of the fastest-growing technology companies in the world today Our mission is to digitally transform planning and decision-making for the enterprise and the planet Our culture is high-energy and drives us to aim 10x in everything we do
Our platform, the o9 Digital Brain, is the premier AI-powered, cloud-native platform driving the digital transformations of major global enterprises including Google, Walmart, ABInBev, Starbucks and many others
Our headquarters are located in Dallas, with offices in Amsterdam, Paris, London, Barcelona, Madrid, Sao Paolo, Bengaluru, Tokyo, Seoul, Milan, Stockholm, Sydney, Shanghai, Singapore and Munich
o9 is an equal opportunity employer and seeks applicants of diverse backgrounds and hires without regard to race, colour, gender, religion, national origin, citizenship, age, sexual orientation or any other characteristic protected by law
More about us

With the latest increase in our valuation from $27B to $37B despite challenging global macroeconomic conditions, o9 Solutions is one of the fastest-growing technology companies in the world today Our mission is to digitally transform planning and decision-making for the enterprise and the planet Our culture is high-energy and drives us to aim 10x in everything we do

Our platform, the o9 Digital Brain, is the premier AI-powered, cloud-native platform driving the digital transformations of major global enterprises including Google, Walmart, ABInBev, Starbucks and many others
Our headquarters are located in Dallas, with offices in Amsterdam, Paris, London, Barcelona, Madrid, Sao Paolo, Bengaluru, Tokyo, Seoul, Milan, Stockholm, Sydney, Shanghai, Singapore Munich, Toronto
o9 is an equal opportunity employer and seeks applicants of diverse backgrounds and hires without regard to race, colour, gender, religion, national origin, citizenship, age, sexual orientation or any other characteristic protected by law

Employment Type: Full Time, Permanent

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What people at o9 Solutions are saying

3.4
 Rating based on 4 Associate Solution Architect reviews

Likes

People are supportive and approachable

  • Job security - Good
Dislikes

Work life balance, salary differences, too much work and irrelevant HR policies

  • Salary - Poor
  • +2 more
Read 4 Associate Solution Architect reviews

Associate Solution Architect salary at o9 Solutions

reported by 44 employees with 4-10 years exp.
₹19.5 L/yr - ₹33.5 L/yr
19% more than the average Associate Solution Architect Salary in India
View more details

What o9 Solutions employees are saying about work life

based on 220 employees
91%
95%
74%
86%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

o9 Solutions Benefits

Submitted by Company
Social Impact initiatives
Vacation time and holidays
Parental leave
10x your future at :o9
Work life integration
Submitted by Employees
Work From Home
Health Insurance
Job Training
Free Food
Team Outings
Cafeteria +6 more
View more benefits

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