Program Manager - Gen AI / RPA automation

In this role you will be responsible for:

• Develop GenAI project strategies aligned with organizational goals.
• Manage multiple complex programs simultaneously.
• Collaborate with teams and stakeholders for successful delivery.
• Monitor progress and performance; adjust as needed.
• Manage budgets, timelines, and resources.
• Identify and mitigate risks and issues.
• Align activities with organizational objectives.
• Provide updates and reports to senior leadership.
• Mentor junior program managers and team members.
• Foster continuous improvement in program management.
• Facilitate communication and collaboration.
• Ensure compliance with policies and procedures.
• Drive change and innovation.
• Build strong relationships with stakeholders.
• Conduct regular program reviews and evaluations.
• Maintain accurate program documentation.
• Coordinate with external vendors and partners.
• Meet quality standards and customer expectations.
• Support organizational strategies and initiatives.
• Promote a positive and inclusive environment.

Job Requirements & eligibility Criteria:

Required skills include:

• Must be a Graduate BE/BTech or any other technical degree preferred.
• 12-15 years experience in Automations related Program Management.
• 8+ years of Budget management and financial analysis experience.
• 5+ years of Proven success in managing complex programs.
• 8+ years of experience with Microsoft packages, including Project, PowerPoint, Word, and Excel.
• Over 8 years of experience in managing stakeholder groups, balancing diplomacy, tact, and assertiveness.
• Over 5 years of experience in program coordination and administration.
• Over 5 years of experience in Workflow Management Tools for Project Management.
• Excellent problem-solving and decision-making.
• Effective in fast-paced, dynamic environments.
• Proficient with project management tools.
• Strong organizational and time management skills.
• Strong analytical and strategic thinking.
• Experienced in risk management and mitigation.
• Knowledgeable in program management best practices.
• Mentor and guide junior team members.
• Detail-oriented and accurate.
• Work independently and as part of a team.
• Excellent written and verbal communication.
• Experience in change management and driving change.
• Committed to continuous improvement and professional development.

Must have skills:

• Proficient in MS Office (expert level)
• Expert in Power BI Dashboards.
• Over 8 years in automation program management (service-based)
• Should have handled 10 AI (Or) Automation projects in parallel.
• Good Attitude and expert in Communication skills.
• Proficient in Client handling and stakeholder management.