Program Manager

Technical Skills:

• Datacentre Management: Experience with projects involving datacenter operations, including infrastructure setup, maintenance, and optimization.
• Cloud Services: Proficiency in managing projects related to cloud platforms (e.g., AWS, Azure, Google Cloud), including deployment, migration, and cloud service management.
• Data Analytics: Expertise in handling projects focused on data analytics, including data collection, analysis, visualization, and reporting.
• Cybersecurity: Knowledge and experience in managing cybersecurity projects, including risk assessment, threat mitigation, and implementing security protocols.

Job Summary:

The PMO will play a crucial role in coordinating and ensuring the successful delivery of projects on time, within budget, and within scope. This position will involve overseeing all aspects of project management, including setting deadlines, assigning responsibilities, monitoring project progress, and preparing reports for management and stakeholders.

Primary Responsibilities:

• Project Planning & Execution: Develop and execute comprehensive project plans, manage project scope, resources, and stakeholders. Ensure project deliverables, timelines, milestones, and high-priority issues are addressed.
• Scope & Resource Management: Define project scope and objectives, involve relevant stakeholders, and ensure technical feasibility. Allocate and manage resources efficiently.
• Monitoring & Controlling: Track and monitor project progress, manage changes to scope, schedule, and costs using appropriate verification techniques.
• Risk Management: Conduct IT risk assessments, identify project risks and issues, and provide recommendations for risk mitigation.
• Reporting: Create and publish daily, weekly, and monthly progress reports. Prepare comprehensive project documentation and handle relevant management information.
• Coordination: Facilitate coordination with internal and external stakeholders. Manage meeting agendas, call-outs, meeting minutes, correspondence, and other administrative tasks.
• Knowledge Transfer: Prepare Knowledge Transfer (KT) plans and schedules between technical teams and clients during migration, and secure final sign-off upon project closure.
• Administrative Support: Support general administrative functions, including conferencing and catering arrangements for meetings, and ensure smooth office procedures.
• Additional Duties: Perform other duties as assigned to support project and organizational goals.

Soft Skills:

• Communication: Excellent verbal, written, and presentation skills.
• Interpersonal Skills: Strong team player, open to new responsibilities, and assertive approach towards team and customer interactions.
• Time Management: Ability to complete tasks within established timeframes.
• Customer Relationship Management: Capable of meeting customer requirements and expectations.
• Leadership: Demonstrated leadership skills, including team guidance and management during various phases of team building.
• Emotional Intelligence: Strong emotional intelligence, cultural and diversity awareness, empathy, and motivation.