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88 Nibav Lifts Jobs

Quality Audit Head- Voice Process

8-13 years

Chennai

1 vacancy

Quality Audit Head- Voice Process

Nibav Lifts

posted 7d ago

Job Role Insights

Fixed timing

Job Description

Role & responsibilities

  • Oversee team performance to ensure quality benchmarks and completion rates are consistently met.
  • Maintain efficient report generation TAT to support decision-making and operational insights.
  • Monitor daily workflows to identify gaps and implement corrective actions where needed.
  • Analyze current processes to identify inefficiencies and develop optimization strategies.
  • Drive initiatives for continuous improvement in workflows, standards, and quality metrics.
  • Maintain strong relationships with stakeholders by addressing concerns and implementing feedback.
  • Ensure high stakeholder satisfaction scores through efficient and quality service delivery.
  • Conduct regular audits to ensure adherence to company policies, procedures, and standards.
  • Address non-compliance issues promptly and implement measures to prevent recurrence.
  • Identify and analyze errors to determine root causes.
  • Develop and implement corrective and preventive actions to minimize future errors.

What Youll Bring

  • Educational Qualification: Bachelors degree in Quality Management, Operations, or a related field.
  • Experience: 8+ years in a quality assurance or quality management role, preferably in a managerial capacity handling minimum team size of 20
  • Strong analytical skills to identify issues and develop effective solutions.
  • Knowledge of quality standards, compliance requirements, and RCA methodologies.

What Sets You Apart

  • Proven ability to lead teams and manage multiple projects simultaneously.
  • Expertise in process improvement and audit compliance.
  • Excellent communication and interpersonal skills to manage stakeholder relationships effectively.
  • Strong organizational skills with a keen eye for detail.

Perks of Working with Us

  • Work in a collaborative environment that values innovation and quality.
  • Be a part of a company dedicated to continuous improvement and excellence.
  • Competitive salary and opportunities for career advancement.

M: +91 7200907152

E: vafia.m@nibavlifts.com


Employment Type: Full Time, Permanent

Read full job description

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What people at Nibav Lifts are saying

What Nibav Lifts employees are saying about work life

based on 481 employees
81%
85%
37%
99%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Nibav Lifts Benefits

Submitted by Company
Cafeteria
Free Food
Team Outings
International Relocation
Health Insurance
Job Training +3 more
Submitted by Employees
Job Training
Health Insurance
Team Outings
Free Food
Soft Skill Training
Cafeteria +6 more
View more benefits

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Nibav Lifts Chennai Office Location

View all
Chennai Office
Headquarter
No 115, Nibav Towers, 1st St, Kazura Garden, Neelankarai, Chennai, Tamil Nadu 600041 Chennai
600041

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