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Quality Auditing Associate Manager

10-14 years

Bangalore / Bengaluru

1 vacancy

Quality Auditing Associate Manager

Accenture

posted 22d ago

Job Role Insights

Flexible timing

Job Description




Skill required:
Compliance (CaaS) - Client Data Protection (CDP) Compliance


Designation:
Quality Auditing Associate Manager


Qualifications:
Any Graduation


Years of Experience:
10 to 14 years


What would you do?
Leadership, Communication, Client Management, Project Management and Risk Management, Problem Solving Stakeholders engagement required , Primarily email & voice interaction with HL Programme Mgt & Partners


What are we looking for?
  • Adaptable and flexible
  • Ability to perform under pressure
  • Problem-solving skills
  • Detail orientation
  • Ability to establish strong client relationshipEnglish Proficiency-CEFR Level C1 Educated to Degree LevelMinimum of 5 years team management experience, preferably within a financial service environment/Legal firm.

    Roles and Responsibilities:
  • Manage a team of KYC Team Leaders focusing on quality, productivity, attendance & developmental actions for themselves & supporting this through their teams.Oversee the work completed in your teams to ensure it is of the highest quality standards, perform root cause analysis where this is not the case & implement corrective actionsEnsure that the team operates efficiently, adheres to procedures & policies as set out the client & Accenture, immediately addressing any situation where this not the caseHold regular team meetings and create an environment of good communication with effective two-way feedback of information and ideas, ensuring this is happening between teams & team leadersReview the completeness of all reporting, e.g. quality, productivity, downtime & immediately address and anomaliesSupport the KYC team leader to identify data and documentation gaps and coach them through resolving these with the relevant stakeholdersEstablish and maintain excellent working relationships with stakeholders at all levels both internally & without clientsPrimary escalation points for clients, providing timely & professional responsesDrive and implement continuous improvement and optimization programs to decrease cost to serve through quality and/or productivity improvementsImmediately escalate any issues preventing teams from meeting agreed performance to Service Delivery Manager


    Qualifications

    Any Graduation

  • Employment Type: Full Time, Permanent

    Read full job description

    Accenture Interview Questions & Tips

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    Top Accenture Quality Auditing Associate Interview Questions

    Q1. If insurance premium is paid for an entire year 1st January to 31st December and books get close on 31st March, what will be the accounting ... read more
    Q2. Sum of Even & Odd Digits Problem Statement Create a program that accepts an integer N and outputs two sums: the sum of all even digits and ... read more
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    What people at Accenture are saying

    3.8
     Rating based on 11 Quality Auditing Associate reviews

    Likes

    Work culture and job security are good.

    • Job security - Good
    • +3 more
    Dislikes

    Appraisal and bonous are less.

    Read 11 Quality Auditing Associate reviews

    Quality Auditing Associate salary at Accenture

    reported by 225 employees with 2-6 years exp.
    ₹2 L/yr - ₹6.6 L/yr
    9% more than the average Quality Auditing Associate Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 56.4k employees
    65%
    85%
    67%
    75%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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    Accenture Bangalore / Bengaluru Office Location

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    Bengaluru Office
    71, Cunningham Road, BengaluruBengaluru, India, Bengaluru
    560052

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