Responsible for collaborating with customers, suppliers, local business partners, and other employees in functional areas such as engineering, planning, purchasing & production. Responsible for providing correct technical and quotation solutions in a timely manner to sales channel.
Job Responsibilities
Prepare Parts Quotation for Fisher Valves to sales and LBP channel.
Provide right the first-time quotes for valve assembly spare parts.
Recommend spare part numbers based on unit serial numbers, bill of materials or Installation, Operation and Maintenance manuals.
Assist with part number identification for non-recommended parts as required by customer for equipment overhaul and repair.
Provide support for parts including materials, weights, and dimensions identification through system and part technical drawings.
Support in getting alternative part which are still compatible with existing valve process fluid
Compare new valve configuration against existing construction and provide the parts that are crucial in changing the valve trim characteristics.
Provide price and delivery for Sempell items.
Calculate list price based on global pricing guidelines.
Understand Fisher specifications and procedures to enable proper selection of suppliers.
Identify qualified approved supplier and send request for parts production sourcing.
Select best offer from various vendors to increase gross profit and still inconsideration of supplier delivery performance.
Activate parts in FF2 based on list price and received delivery information from qualified vendors
Handle quote requests for Nuclear Items.
Generate Spare Part Interchangeability Record based on serial and tag numbers which will be used for installed base, shutdown and turnaround to improve KOB3 growth.
Follow up and expedite contacts to deliver support in a timely manner.
Generate monthly reports for management
Basic Qualifications
Bachelor s degree or equivalent experience in engineering.
Preferred to have 1-2 years work experience as Technical Support Engineer or equivalent