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ServiceNow Architect - ITSM/ITOM Modules (10-11 yrs)
NextJobHunt
posted 1mon ago
Key skills for the job
Job Summary :
We are seeking a highly skilled and experienced ServiceNow Architect to design, implement, and oversee solutions within the ServiceNow platform. The ideal candidate will have extensive hands-on experience with ServiceNow ITSM, ITOM, and integrations, demonstrating the ability to lead and deliver complex projects in alignment with business objectives.
Key Responsibilities :
Architect and Design Solutions :
- Develop scalable, reliable, and efficient ServiceNow solutions based on client requirements.
- Lead architectural design sessions for ITSM, ITOM, and integrations.
Implementation and Integration :
- Hands-on implementation of ServiceNow modules, including ITSM and ITOM.
- Integrate ServiceNow with third-party systems using REST/SOAP APIs, MID Server, and other tools.
Customization and Development :
- Customize workflows, business rules, UI actions, and client scripts to meet business needs.
- Design and build custom applications within the ServiceNow platform.
Leadership and Collaboration :
- Collaborate with stakeholders, developers, and administrators to deliver high-quality solutions.
- Provide technical leadership and guidance to the ServiceNow team.
Monitoring and Optimization :
- Ensure optimal performance of the ServiceNow platform and recommend best practices.
- Identify opportunities for process improvements and automation.
Required Skills and Qualifications :
- Extensive hands-on experience with ServiceNow ITSM and ITOM modules.
- Strong understanding of integrations, including APIs (REST/SOAP), LDAP, SSO, and other protocols.
- Proficiency in scripting languages such as JavaScript and knowledge of Flow Designer.
- Experience with CMDB design, Discovery, Event Management, and orchestration.
- Ability to translate business requirements into technical specifications and solutions.
- Excellent problem-solving and communication skills.
- ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) preferred.
Preferred Qualifications :
- Experience with ServiceNow Performance Analytics, HR Service Delivery, or SecOps.
- Knowledge of Agile/Scrum methodologies.
- Familiarity with ITIL frameworks and practices.
Functional Areas: Other
Read full job description10-17 Yrs