ISP Executive

We are looking for an ISP Executive to join our team. The successful candidate will be responsible for coordinating with the ISP for link down issues, recharge, network issues, data management, reports, and other related tasks. The ISP Executive will work closely with the NOC team to ensure the smooth operation of the network and the delivery of high-quality services to our customers.

Key Responsibilities

Coordinate with the ISP for link down issues, recharge, network issues, and other related tasks.

Ensure the timely resolution of network issues and maintain a high level of network uptime.

Manage and maintain accurate data on network performance and usage.

Generate reports and provide regular updates to the management team on network performance and usage.

Work closely with the telecom team to ensure the smooth operation of the network and the delivery of high-quality services to our customers.

Develop and maintain strong relationships with the ISP and other stakeholders in the telecom industry.

Bachelors degree in Computer Science, Telecommunications, or a related field.

At least 2-3 years of experience in ISP coordination or a similar role in the telecom industry.

Strong knowledge of network technologies and protocols, such as TCP/IP, DHCP, DNS, and VPN.

Excellent analytical and problem-solving skills.

Good communication and interpersonal skills.

Ability to work well in a team environment and under pressure.

Ability to work flexible hours, including weekends and holidays if required.

Knowledge of telecom billing and recharge processes is a plus

About Nexapp

Nexapp Technologies is an India-based Company focused on SD-WAN, the Internet of Things (IoT), and edge computing solutions for B2B, M2M, and IOT headquartered in Pune, India. Recognized as a great place to work, Nexapp has grown immensely and achieved great milestones through its inception. Founded in 2014, Nexapp started as an idea to provide Managed Services for network infrastructure to bridge the gap between core services and network domains for small to large enterprises. Emerged as an SD-WAN Solution Provider for B2B, M2M, IoT delivered Networks as a Service(NaaS) for connecting people, Places, and Things with a one-stop solution approach, Nexapp aims to create accelerate digital transformation with future-proof technology for SD-WAN, IoT, WAN EDGE, EDGE Computing, and remote workforce application access.