CRM Implementation Speacialist

Company name: Neuberg Diagnostics

Location: Perugudi, Chennai

Working days and timing:Mon to sat,9.30am to 5.30pm

Role:

Neuberg Diagnostics is looking for a hands-on, Techno functional Implementation

Specialist who will work with the LeadSquared CRM Team, based in Chennai. The

implementation specialist will work closely with the sales & Marketing teams to

identify and build solutions for new digital initiatives in Sales & Marketing space. We

are looking for an experienced individual who can create the best solution using the

LeadSquared platform to design a solution that solves our internal teams

requirements.

Candidate will take a hands-on role designing and implementing short- and long-

term projects and managing the platform.

The ideal candidate is a highly collaborative, proactive self-starter who thrives in a

hands-on, team environment.

He/she will need to be a passionate learner to ensure you are able to identify the

best way to functionally use the LeadSquared platform to deliver a world-class

solution we work with.

We are looking for a person who is highly analytical in nature, as well as able to think

outside of the box on a number of occasions.

We are looking for someone who should possess expert interpersonal relationship

skills and organizational skills.

This person should be able to work under little direction and have superb decision-

making skills.

What will you do?

Solutions selection and recommendations through exploratory meetings, solution

demonstrations, ROI analysis and customer success.

You will document all business requirements and manage all project related

documentation and reports for every implementation process.

Solutions design, configuration, integration, automation, customization, testing and

ongoing support.

Project management, progress reporting and Team relationship building.

Training development, training facilitation and tool adoption assistance.

Ongoing support and business process refinement.

New initiative and tools identification and development

Key Responsibilities

Understand our internal business needs and devise appropriate solutions using

LeadSquared CRM Platform.

Have experience in Sales & Marketing CRM implementations.

Understand the software and tools ecosystem of Customer and come up with best

possible ways of connecting LeadSquared CRM.

Be the single point of contact for implementation and integrations.

Communicate the work status to the Manager and internal stakeholders on a regular

basis.

Work with Sales, Customer Success and Customer Support teams to ensure that

they understand any customizations done or unique needs served for the customer

retention.

Have exceptional written and oral English skills.

Exceptional critical thinking skills.

Customer success-oriented attitude

Understanding of how cloud-based applications are delivered and consumed

Timely execution-oriented professionals will be preferred

Requirements:

A bachelors or masters degree engineering or technology

Min 2+ years of mandatory experience in Implementation of LeadSquared CRM

Interested candidates can share resume to priya.d@neubergdiagnostics.com