General Manager - Pre-Sales - BPO (12-18 yrs)

The role is an Individual Contributor role, and expected to lead and own complex bids across geos.

The role will report to Head of Banking & Financial Services Presales & Solutions

The key result areas (KRAs) will be

1) achievement of quarterly revenue target

2) prospect to order conversion %

3) quality of deliverables (proposal response, due diligence reports)

4) internal stakeholder / external customer feedback

Active involvement and ownership in the 'lead to closure' cycle for BPO IFS opportunities by leading the following activities:

- RFx / Bid response

- Create pro-active proposals for clients in discussion with sales teams

- Coordination with all stakeholders to ensure timely and high quality proposal submission

- Present proposed solutions to end clients

- Manage client visits during lead to closure cycle

- Lead right sourcing opportunity due diligence exercises at client locations

- Good understanding of pricing models, engagement models and operating models

- Ability to own discussions with pricing / finance teams to ensure proposals are competitively priced

- Strong skills in story-telling and building narratives in the backdrop of client requirements, covering operations run, Digital transformation and Change

- Act as a custodian of all go to market (GTM) decks and offerings for specific area aligned within Institutional Banking

- Drive creation and publishing of thought papers to analyst groups and internal stakeholders on the differentiated offerings

- Drive efforts to identify market Fintechs and internal IP solutions for new offerings and Go-to-market initiatives for allocated area

Requirements:

- Over 12 years of relevant work experience in presales

- Good experience in BPO pre-sales (bid management, due diligence etc.) in banking (corporate / commercial banking / investment banking / asset management/custody); managing global clientele will be a major advantage

- Candidates with experience in sales & business development / consulting / program management / domain SMEs in Banking or Capital Markets may also apply

- Prior industry experience in banking (corporate / commercial banking / investment banking / asset management/custody) with a global bank will be an advantage

- Willingness to travel (short duration to domestic and global locations) in short notices is a key business pre-requisite

- Excellent communication skills is a key pre-requisites