Sales Manager - US

Company Overview:

With over 25 years of excellence, NetCom Learning is a globally trusted leader in IT and business skills training. Partnered with top tech providers like Microsoft, AWS, and Cisco, we deliver flexible, customized learning solutions tailored to evolving industry needs. Recognized with multiple awards, including Top 20 IT Training Companies by Training Industry, we pride ourselves on our expert instructors, cutting-edge curriculum, and proven track record of empowering 14,000+ organizations globally to achieve workforce enablement and business success.

About the role:

We are seeking a dynamic and experienced Sales Manager with a strong background in both sales and operations management. The ideal candidate will have a proven track record of sales success, team building, process management and people management. The role requires a hands-on approach to closing deals and actively managing the sales team to drive business growth.

Key Responsibilities:

1.     Sales Strategy & Execution

• Leverage extensive sales experience to guide and mentor the sales team. Promoted from a sales position to Sales Manager, showcasing a deep understanding of sales strategies and customer relationship management.
• Set and monitor sales targets, ensuring the team meets and exceeds these goals.
• Actively participate in high-stakes sales deals, from initial customer contact to closing, ensuring alignment with customer needs and organizational goals.
• Successfully built and led a team of high-performing sales representatives.  
• Actively engage in the sales process by working on deals, negotiating with customers, and closing sales to meet and exceed targets.
• Owning a minimum of $ 5m annual sales quota for the team.

2.     Process Management:

• Design, implement, and refine sales processes to enhance efficiency, effectiveness, and scalability.
• Leverage CRM and other sales tools to streamline operations, track performance, and generate actionable insights.
• Monitor sales trends, pipeline health, and forecast accuracy to drive strategic decisions.
• Ensure adherence to defined sales processes which may include mapping client expectations, documentation, handovers to the Operations team and client servicing team etc.
• Collaborate with sales leadership to develop accurate sales forecasts and targets.
• Facilitate communication and coordination between sales and other departments to enhance customer experience and operational efficiency.

3.     Team Leadership & Development:

•  Lead by example, providing strong leadership and direction to the sales team. Foster a positive and motivating work environment.
• Conduct regular performance reviews, set development goals, and implement personalized coaching plans to enhance team capabilities.

Qualifications:

• Bachelor's degree in business, Marketing, or a related field; MBA is a plus.
• Minimum of 5 years of sales experience with at least 2 years in a sales management role.
• Strong understanding of sales and operations processes.
• Excellent communication, negotiation, and interpersonal skills.
• Proven ability to lead and inspire a sales team.
• Results-driven with a strategic mindset.

Interested candiates share your cv to nirmala@netcomlearning.com