Senior Windows Administrator (4-10 yrs)

Role Objective :

The Senior Windows Administrator will be a crucial member of the core infrastructure team, responsible for the management and maintenance of all Windows servers and operating systems. This role demands a certified and experienced professional with a proven track record in managing Windows distribution servers, especially within the fintech industry where 99.999% uptime is critical. The ideal candidate will ensure the stability, security, and efficiency of the Windows infrastructure, supporting the company's mission of delivering exceptional financial services.

Responsibilities :

Windows Server & Desktop Management :

- Administer and maintain Windows Server 2023/2022, Windows 2019, and Windows 11/10 environments.

- Implement and manage VMware virtualization solutions.

- Develop and implement centralized patch management strategies.

- Establish and enforce standard operating system policies and configurations.

- Ensure high availability and reliability of Windows-based systems.

Support & Troubleshooting :

- Perform in-depth log analysis to identify and resolve system issues.

- Provide timely and effective technical support to end-users and internal teams.

- Liaise with security teams to implement and maintain security best practices.

- Manage patch and upgrade deployments to minimize downtime.

- Administer user accounts, permissions, and access controls.

Storage Technology Management :

- Manage and maintain RAID, SAN, and NAS storage solutions.

- Implement and manage backup and recovery strategies.

- Implement and manage object-based storage solutions.

Debugging & Analytics :

- Utilize ticketing systems like Mantis and Jira for bug tracking and resolution.

- Generate comprehensive reports and dashboards using MS Excel.

- Perform detailed analysis of system performance and identify areas for improvement.

Other Responsibilities :

- Track and manage service requests and incidents.

- Maintain accurate and up-to-date documentation.

- Demonstrate strong attention to detail and accuracy.

- Work independently and manage priorities effectively.

- Collaborate effectively with cross-functional teams.

Qualifications & Experience :

- Minimum 4 years of experience in a Windows Administration role, managing both desktop and server-side operating systems.

- Bachelor's degree in Information Technology, Computer Science, or a related field with a minimum of 50%.

- Proven experience in managing Windows distribution servers within the fintech industry (preferred).

- Strong understanding of network protocols and technologies.

- Experience with virtualization technologies, specifically VMware.

- Knowledge of storage technologies, including RAID, SAN, and NAS.

- Proficiency in log analysis and troubleshooting.

- Excellent communication and interpersonal skills.

- Ability to work under pressure and meet deadlines.

Desired Skills :

- Experience with network analysis tools like Wireshark and Microsoft Message Analyzer.

- Knowledge of Active Directory (AD) and email hosting.

- Proficiency in using Remote Server Administration Tools (RSAT) and Netwrix Account Lockout Examiner.

- Familiarity with cloud platforms such as AWS and Azure.

- Relevant Microsoft certifications (e.g., MCSE, MCSA).